Bricks MasonsReviews of bricksmasons.com

Same issue as most on here, items where never shipped, after numerous emails and claims that my product will be shipped i asked for a refund. i didnt get anywhere with them so had to dispute with my bank. Any brother Mason who reads this, please avoid buying from this company. There are surely better and more honest options available.

2 weeks since my order and nothing. Contacted the company and they stated another 1-2 weeks because the products were being made oversees and because of the tariffs. Their website has an American made symbol on the main page which makes you believe the products are ready to ship and the quality is there. I asked to cancel my order and will not be purchasing there again.

I wish I would have read the reviews before I ordered from Bricks. I ordered a past matron sash, it took me four weeks to get it and I didn't even have the chapter name put on it. I received it yesterday, the color looks more black than purple and the quality is very poor. I reached out to them and they still have not responded. Be careful ordering from them.

Scam.... So ordered from them 28th January, got order confirmation 10th February saying will tell me when shipped. 0 communication its now 4th March with no reply from Email or phone call (1 ring then goes dead) Im now lodging a fraudulent claim with my bank and paypal Im now 3 days out from a important meeting and now left without regalia as cant source in time. They look reputable but clearly they are not! UPDATE: now 11 March they said they cant send to my postal address i reply with another option and no reply. 16 March and they said they will send tracking info for new address soon, I Don't expect to receive anything. Now lodged fraud refund with the bank.

Requested information on ordering 2 rods. They stated they had them and I ordered 2. I was just looking for the rod with the tip as we have the toppers. They charged our credit card. After a week, there was no shipping data. I contacted the company who reported it was scheduled to be shipped the following week. They then sent me pictures of the product and it was just the tip ends for the rods to screw in the topper. I questioned them. They stated they had what I requested. They did not. I resent the original email. They then said there would be an additional charge. It was written in such a manner that I questioned if English was their first language. When they responded, they got my name wrong. It was not even close. I then searched for their reviews and many of the aligned with my experience. I cancelled the order and our credit card was promptly credited. I will never order from this company again.

Shipping is soooo slow, communication is non-existent, and customer service will not respond to you until and unless you dispute the transaction with your credit card company. Do not do business with these guys, they are what the “wrong, cheat [and] defraud” piece is talking about.

I purchased 3 brief cases upgraded to leather and lambskin and they are the cheapest rubbish I have ever seen the hinges are flimsy the finish is extremely poor I like many others wished that I read the reviews I won’t use them again

If there was a way to give it negative stars, I would do it. I ordered an apron on October 22. There was no mention of any delays or out of stock or anything like that. It as of October 29 is still saying it is preparing shipment. Now; I have made multiple calls on the various departments and emailed. And every time I get the same recording and I leave a message with my phone number and all the information. Yet as of today I have not gotten one email or phone call and it is still saying preparing shipment. One thing they were very good at. Taking my money. There are many other Mason companies out there people. Don't put yourself in the position that I'm in now. Unless you're willing to wait for an indefinite period for your product that you paid for. This company sucks.