Bricks MasonsReviews of bricksmasons.com

Ordered a cap on 4 Feb 2024. Five weeks later and it still hasn’t shipped. My initial call was answered and I was told “next week”. That was almost four weeks ago. Further calls were not answered. This isn’t a one-off thing. Do not buy from them unless you want to lose your money.

Ordered a ring on Feb 7th. As of March 3rd have not received it. Contacted Cust. Service.Their response was their fulfillment center is currently on holiday. ??? They are in New Jersey and I am in PA. Could have walked it here by now. Says it shipped but the notices I receive are all Waiting item. Seems like a scam. Dont buy from these guys.

Placed an order for an apron, gloves & case on 2/17. Got an acknowledgement. Still has not shipped, cannot get anyone to answer an email... wish I had read the reviews prior to ordering. I'll give it a few more days before taking any other action. DO NOT BUY FROM THEM... OBVIOUSLY NOT MASONS!

I ordered two jackets from this company in December of last year, and haven't received them yet, when someone finally answers the phone I get nothing but apologies, and nothing about my order. Terrible customer service, terrible service.

I ordered the MASTER MASON BLUE LODGE NECKLACE - RHOMBUS and money was taken from my account. After 4 weeks, I still haven’t received it. I can only contact bricksmasons through email because no one answers the phone for me to speak with. The reply I get from email is the tracking item was delivered. Bricksmasons is bad business and I am convinced that this website is a scam.

Before you buy, please read and take heed to what I’m saying I will never order anything else from this company. I ordered a jacket December 23, 2023. It is now January 24, 2024. I have paid for the jacket and I have not yet to receive my jacket I have been giving the runaround lies on top of lies, I still don’t have my jacket I was not offered anything. No one has called me to even say we will refund partial payment you made because of your bad experience you had with us. I will never use this site ever again I have sent messages asking someone to contact me , I spoke with Ryan on several occasions and I felt like he just blew smoke up my butt. I was giving a tracking number that I couldn’t even track. I’m at the point where I want to contact BBB also my television station I’m in the process of writing a letter to the president CEO of the company because this was so unprofessional the worse experience I will not refer my Eastern Star chapter to this site for none of our material. All I want is my jacket. I truly wish someone can contact me because I am that type of person that I will contact every new station. I will post this on all of my social media. I am so hot with this company furious.

My order was completely wrong and short. It took over 12 weeks to get 1 item that wasn't even what I ordered