BrickLinkReviews of bricklink.com

J'ai passé commande le 8 novembre. Nous sommes le 11 décembre et je n'ai toujours rien reçu. Le délai de livraison devait être de 12 jours, cela fait plus d'un mois. Le SAV ne fait rien, ils me répètent qu'ils relancent le transporteur, mais ça ne change rien. À fuir.

Terrible support = inadequate support Zero support = customer service ghosted on me Under zero support = the platform didn't perform the necessary action from them causing my financial loss. Bricklink is now rated under zero. I was a seller for a bit over a year, the experience was great until LEGO merged with this site. This August I have sold a set of LEGO and the buyer has paid through Paypal before I shipped it. I have been doing business with the same Paypal account for over £10k in the last year with no issue. However, I didn't receive the fund and reached out to the customer support. They basically gave me a canned answer of they have nothing to do with the payment and if it fell through that is on me. They then asked me for my details for a follow up, that of course didn't happen. It was in late October. After reading the review on here there is another review complaining about the same thing, and that reviewer said 'BL platform has to release the fund with Paypal' first. If that is true, without a competent customer service, BL is not a safe place to trade anymore. Then, just now (5th Dec) I recevied an email from them demanding me for my seller fee. I cleared the payment and deleted my account with them.

Since LEGO is required and the login combined I cannot Log In properly. I Log in and get thrown out at the same moment, this platform screwed up and the wrong accounts got merged with LEGO.com and its a big mess, I CAN NOT LOG IN ANYMORE! I pay Money for this poor service and NO communication but bots. Go to Brick Owl, you'll be better of there.

Platform wont allow you to sell items unless you buy first and hope for positive feedback. What a stupid restriction.. don't bother using this site.

Nul pire invention c'est minuscule en plus je ne parle pas des notices incompréhensible je ne recommanderais a personne de mon entourage

Hard to remove details, stupid site

None of their kits come with printed instructions. So you have to fight with a device, a screen reader where you have to scroll instead of flip like you can do with printed manuals. The instructions printed are 814 pages because of poor spacing and layout. It literally feels like they don't want me to put it together. After printing, organizing and binding the manual I can definitely say this is the most boring and unsatisfying brick project ever. Solid DO NOT BUY.

They have lost my money. According to PayPal, Bricklink need to release funds to my account before I receive them. My buyer paid his money and then Bricklink have just kept it. They took over 2 weeks to respond to my query in which they are now saying they don't know where the funds are. I now have a dispute raised against me in PayPal and the amount of money that I never received has been taken by PayPal to cover it. Meaning I have now lost £80