Brickell Men's ProductsReviews of brickellmensproducts.com

I was a new customer and excited to try their product that included a new customer incentive: 20% Off Your First Order + FREE SAMPLE KIT + FREE HYALURONIC ACID BOOSTER + FREE SHIPPING Upon checkout, I didn’t receive any sort of confirmation of my new customer benefits so I tried to call their customer service number during business hours. Apparently they are short staffed and cannot take calls. I then sent them an email explaining that I did not get the new customer benefits and that was over 1 week ago. I’ve heard nothing. No matter what their product is like, this company seems poorly run. Be careful if you have a question or need to return something. I was and still very disappointed. It’s now been a couple months and still no response. They keep sending me emails about promotions. Don’t they realize that customers have choices? Why would you do business with a company like this?

I haven't received my order yet.

Ordered the Face Moisturizer Cream through Amazon. Followed directions. Applied four times over a two week period. No discernible improvement. Last application caused a blister to appear below my left eye. Immediately stopped treatment and, after two weeks, it is slowly recovering. Wrote about my experience in an Amazon review of the product, and Brickell responded with a full refund of my purchase.

Decided to buy one items, and get their free trial size products to try. Little did I know they would charge me 40$ for their stupid POS membership 30 days later. Garbage scam website. Be careful they will add all kinds of reoccurring bullshit to steal your money.

Bad company

There are too many sample items in their introductory box that I will never use. Most of them are one time use because of their size and they cannot be used again. Suggest that they limit the introductory box to their top 4-5 items and make them a larger size. Based on what I received I cannot recommend buying any.

Website is a joke, riddled with glitches and errors. Products cannot be added to the cart. I've tried all the troubleshooting and it's not my browser or machine. 100% the website build. Support tries to make it seem like it's a problem on my side. Complete waste of two hours trying to troubleshoot, something that should have been straight forward.

BEWARE THIS COMPANY IS A SCAM - Multiple times I've had to wait weeks for more order, only to have it sent BACK to the company. Zero information came from the Seller. No refund. Did not answer requests for help. HORRIBLE company, DO NOT PURCHASE