Buddy M.
Outstanding responsiveness and solution…
Outstanding responsiveness and solution clarity (from Brad!).
Boost Your Sales With Our High-Performing Video Ad Templates
Breakout Clips (breakoutclips.com) has 190 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Buddy M.
Outstanding responsiveness and solution clarity (from Brad!).
Kevin M.
The service team at Breakout has been phenomenal. On the couple occasions I have needed them, they were prompt, efficient, and resolved my issues. The representatives I have dealt with were professional and very courteous. It is always a pleasant surprise to have a company as responsive and professional as this team has been. I highly recommend Breakout for your creative marketing needs.
Latin Legacy A.
Great customer support. I asked for a refund and I was issued that refund with no problem. I'm just taking a break right now from the platform but will definitely be back. No other platform compares. I highly recommend.
Alex G.
love the system. Premade templates are GREAT
Niko P.
I created an account a year ago to test their services, and I didn't like it. I had no idea that they will charge me $39 for a subscription plan. I never used their service except for that testing day. I have been charged in total over $550 for a service I didn't know I was paying monthly. I need a refund
Response from Breakout ClipsMar 23, 2023
Hi there, Thanks for your review, we appreciate all feedback. We have reviewed this case, and we can see you signed up for our $39/month plan and you were a customer for 15 months (totalling the value you stated in your review). In accordance with our terms of service, within 1 hour of receiving your ticket in our support desk, we replied to you with the following: - We refunded your most recent charge (it was within our refund period). - We ensured your subscription was cancelled so you would not be billed again going forward. We offer a free plan, which allows you to play around inside the software, build your videos and browse all our features and animations for free. This experience helps you get a better feel of our service to decide if Breakout Clips is right for you. When you're happy that you think it's right for your business - only then do we ask you to subscribe in order to download your video. You state you had no idea we would charge you $39, however our checkout clearly states how much you will pay each month (and that it is a monthly subscription) and does not mention any trial period. Here is proof of that in our checkout experience: https://cln.sh/sHLTcXFX The button says "Subscribe", and the monthly price is clearly visible. We are explicitly clear in our messaging, and would disagree with your assessment of it being shady. If you had messaged us anytime during your subscription, we would have happily cancelled it for you as we did for you in this instance. Thanks for taking the time to share your experience, and we hope you have a great day further!
Mark "The Car Guy" F.
Easy to make videos with a professional touch
Diane R.
Saw this on facebook, and thought i would like to give it a go. The team were amazing catering for my specific needs. As i was new to this made a new starters error, which could have lost me one of my down loads, but again they sorted me out and put me a further down load on. Along with this sent me relevant information. Quick to reply to emails and extremely helpful. I would recommend this company if you too are thinking of giving Breakout Clips a go. Oh and the breakout clips themselves are fantastic.
Humberto C.
I am very new to using your services, my opinion is still forming. Well we started very well, your consideration of a note from me has left me very satisfied. As new to Advertising Marketing, I am exploring all mediums and learning as much as possible. At first I love the disruptive, it is what they advise as a study text that I am reading. I am waiting for the accreditation of the second month to make more use of the templates, I still have 5 left from the first month that after having done tests I know that I am going to use in new posts that I have to do. Afterwards, my first impression is that although your offer is great, I don't find the variety that seems to exist, for example. Although the videos are varied, they maintain stable standards. But it's not a con, I just have to learn to use the tool well, I have faith in the tool and in you. Ah! and me too, over time I will be a great and regular user of your tool. Thankyou and Regards