Richard L.
Took five times to get transaction to…
Took five times to get transaction to go through.
We offer high-quality, American-made walking sticks, walking canes and hiking sticks. Our wooden canes and walking sticks for sale are attractive and affordable. Shop here now!
Brazos Walking Sticks (brazos-walking-sticks.com) has 1,998 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Richard L.
Took five times to get transaction to go through.
Frank V.
Very poor customer service from Brazos Walking Sticks. This company is not veteran friendly at all. Purchased one of their most expensive walking sticks (Safari with Padauk) with the Lee Valley ferrule rubber tip. Upon receipt of the stick, the tip would constantly come loose while hiking. Notified customer service and they sent a new tip which did not fix the problem. Was deployed on a long term OCONUS deployment. Notified customer service today and they stated that there is no lifetime limited warranty even though their website states different about manufacturing defects. Customer service stated that the warranty is only good for 100 days. Was told that I could send in at my own expense and they would take a look at it. I will never buy from this company again. From the beginning I have received horrible customer service and I was sold an expensive product that can't even be used due to poor workmanship.
JOHN
I bought come cutting boards a had a chance to engrave something so I requested it a received blank cutting boards
Response from Brazos Walking SticksMay 21, 2020
Thank you for taking the time to review your purchase & we apologize it did not meet your expectations. After reviewing your order, there was no engraving on the confirmation. We'd be happy to send you a return label, engrave them & send them back to you if you'd like. Please let us know if you'd like to do this.