Bravotti is a platform supplying glass tiles, natural stone mosaics, metal tiles, stainless steel backsplash, porcelain ceramic mosaics and shell tiles for your home remodeling at factory direct prices.
Bravotti (bravotti.com) has 157 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Home & Garden Services · Bloomington, Indiana
Excellent
Home & Garden Services · Prosper, Texas
Excellent
Home & Garden Services · Seattle, Washington
Excellent
Home & Garden Services · Los Angeles, CA
Excellent
157 approved reviews, newest moderated first
krissy M.
In process of trying to get my money back. I made a purchase on July 6th and its July 21st, still no product nor tracking number! I went on their website to send an e-mail and it won't submit stating "system error" their website also states delivery 6 to 8 business days anywhere in the country. Don't order from them, total scam!!!
Response from BravottiJul 22, 2020
Hi there, could you tell me your order number? seems we have not received your order. thank you.
Keith
This is really not a fair review. The price was good, the quality of half my tile order was excellent. The speed which they filled and shipped the order was very efficient. The communication from when the order was placed to when it was shipped and the shipping company was not provided until I replied to the order confirmation email. The reply was quick. The reason for a 2 rather than a 4 is related to UPS the shipping company. Half the order arrive on the delivery date promised for both boxes. The second box still shows it is in their local distribution Center waiting on delivery. They have no clue when they are going to move it on and have no intention of looking for it until 14 days have past. Then they will declare it lost. Bravotti, please reevaluate your shipping companies.
Debra M.
The products are great, but the delivery time is quite long.
Catheleen R.
Great Product shipping was quickly
Brenda E.
LOVE LOVE LOVE THE PRODUCT! MORE THAN I EXPECTED AND FAST DELIVERY!
Nicol T.
Its been over 2 weeks and product hasn't shipped.
Dan G.
Martin Granström 30 mars 2020 14:57 when can i expect my order to arrive? thanks, martin 30 mars 2020 16:26 Hi there Thanks for your order We ship out the tiles today, we will send the tracking number to you soon, thank you. Have a nice days If you have any inquiry, p Martin Granström 30 mars 2020 20:03 Thank you! What is the expected delivery date? 30 mars 2020 20:11 Hi there You can receive within 5-7 days, thank you. 31 mars 2020 00:35 (för 13 dagar sedan) till mig Hi there We shipped out the tiles by DHL expedited shipping, the tracking number is 6996700771, please kindly pay attention to receipt it, thank you. If you have any inquiry, please feel free to contact us. Have a nice days Knicks Bravotti Sales Dept. Martin Granström 31 mars 2020 10:17 (för 13 dagar sedan) till knicks ok then i would like to cancel my order its too long delivery date. please confirm order cancellation and refund being executed: thank you, martin 31 mars 2020 15:53 (för 13 dagar sedan) till mig Hi there We had ship out the tiles, and the packages are in airport waiting to fly, we can not cancel the order now, we will push DHL to arrange fly faster, thank you. Have a nice days If you have any inquiry, please feel free to contact us. Knicks Bravotti Sales Dept. Martin Granström 31 mars 2020 16:19 (för 13 dagar sedan) till knicks I have 30 days to cancel the order according to your policies. Please confirm the cancellation and send me the refund. martin 31 mars 2020 16:26 (för 13 dagar sedan) till mig Hi there We well received your order on 31 March, and we shipped out the tiles on 31 March also, we shipped out the tiles right away when we get your order, and we ship by expedited shipping. as you know the virus affected all the world, many planes are stopped to work, we know your order is very urgent that we pay more money for them to advance the shipping faster. we will push them deliver the packages to within this week, thank you. Have a nice days If you have any inquiry, please feel free to contact us. Knicks Bravotti Sales Dept. Martin Granström 31 mars 2020 16:49 (för 13 dagar sedan) till knicks I DO NOT WANT THE TILES im Cancelling my order. If you want to go through the returns process thats fine with me. I will return it to you and and you can refund my credit card then. It will of course be more expensive for you. 31 mars 2020 16:51 (för 13 dagar sedan) till mig Hi there Ok, please return to us when you get the package, we will refund for you when we get the packages are in good condition, thank you. Have a nice days If you have any inquiry, please feel free to contact us. Knicks
Beverly B.
Very happy with the tile I ordered. It came quick and was EXACTLY what the picture showed. I even liked it better once I saw it !!!