BravottiReviews of bravotti.com

My package was shipped but has been stuck in custums in Chicago for a week already. I have contacted Bravotti but as of yet my package is still in customs.

The color does not match description. Customer service however was good

I LOVE the tile but only received half my order. I have been unable to get a response after several attempts to get am established time of delivery on my remaining order. I will never order through company again.

This is really not a fair review. The price was good, the quality of half my tile order was excellent. The speed which they filled and shipped the order was very efficient. The communication from when the order was placed to when it was shipped and the shipping company was not provided until I replied to the order confirmation email. The reply was quick. The reason for a 2 rather than a 4 is related to UPS the shipping company. Half the order arrive on the delivery date promised for both boxes. The second box still shows it is in their local distribution Center waiting on delivery. They have no clue when they are going to move it on and have no intention of looking for it until 14 days have past. Then they will declare it lost. Bravotti, please reevaluate your shipping companies.

No tracking number was sent and still haven’t received after full week

Is my third time I shop tiles in Bravotti. I have received everything perfectly, love the tiles and now I am waiting for my last purchase to arrive. The reason why I gave them 2 stars is because of the post-sale follow-up, they do not give you an estimated date of delivery of the product and when you ask questions they do not know how to answer you. I also gave 2 stars because the first time I bought here they sold me a product that was sold out and they only gave me the option to choose another one on their page, I chose a lower price one that I had paid and they never reimbursed me for the price difference

I received my product intact it is quite lovely, but it's the wrong color. White mother of pearl..ask for the PINK mother of pearl . Then I received the receipt inside from Jack Zhang.,for $110. So you charge me $208.89. Seeing that I was sent the wrong color. I do not want to send it back I've waited a month don't want to wait any longer. so I would appreciate you to send me back $88 .89 into my credit card card account the $88 89 cents. please.thank you Peggy Willis.

I wasn't happy with the MINIMUM required for the order; I think it should be optional to require a signature for delivery; pricing was a little too high