JPM
Buyer beware
Regarding the customer service - Brandon was responsive at first during the initial interview process. He then handed off the actual resume writing to someone else who was also responsive at first but after two rounds of edits, essentially disappeared. I was totally left on my own. After receiving no responses for weeks after multiple follow ups, I called Brandon, he apologized and linked me with yet another writer (not Brandon himself). This person merely altered a few sentences, not implementing the feedback I had previously requested. No reformatting was made to the resume, they just insert what they feel is pertinent info. For the price I was expecting a full, new layout (this never happened even after requesting). Bullet points were all task based, not outcome based, which did not garner any additional attention to my resume. Also, no major development of SEO keywords as promised = No major uptick in response from employers. All in all this service was unreliable. The product is no where near what you should get when paying someone to optimize your resume. The service leaves so much to be desired. Would never spend my money here again. I advise you look elsewhere for a resume writer, 100%.



