brandclub.comReviews of brandclub.com

So I will start by saying so far I have cashed out 160 dollars. I have gotten a handful of others to sign up and gotten the bonus for that and also received money back from doing surveys, and purchasing certain items that they were offering money back for. All of these bad reviews are from people who didn't sign up right lol. But it isn't really their fault. The process is a bit of a pain and can take a good 15 mins to do it. You have to have an ACTIVE Walmart, amazon, target, chewy or kroger account. Active meaning you order things monthly and have used it within a month. Lucky for me, I do all my walmart shopping through walmart pick up. You also have to verify your email twice. Once while signing up and then again when you finish setting up your profile. I think a lot of people dont realize that. I do realize how frustrating it is because I have over 200 dollars in referrals that are locked because the people haven't signed up completely or their walmart/amazon ect account wasn't considered "Active" to brandclub. However, if you follow the steps, and have the active 3rd party account you will make money. My cousin has been cashing out over 3k dollars a month by referring people .

This app is a scam! I have completed enough to have $50 plus paid out and received ZERO! I've made multiple attempts to contact their customer support with no response. DO NOT WASTE YOUR EFFORTS!

It is now 5/2 and I can't get some of these to update to where it says confirmed or available for withdrawal. The survey rewards aren't unlocked until you actually buy something from that brand and they limit you to 3 surveys a day. Cashout minimum is $10. My pending is now $2.26, locked is $49.29, total available for cashout is $9, and total earned is $60.55. But I haven't yet reached the minimum to actually cash out yet.

My issue is that before you could cash out with no fee, and suddenly they required a credit card, saying "there is no membership fee" but then, without my consent, charged me a fee to cash out. This is deceptive and misleading. Customer service literally said that the credit card was only for ID (false) and there was no fee, when I lost $1.50 when I cashed out.

I am surprised by all the negative reviews for this app. I LOVE it. I’ve actually made hundreds in cash back since starting to use this about a year ago. I shop A LOT online through target, Amazon and Walmart so maybe that’s why I see such success. It’s a bit confusing to figure out the difference between locked and unlocked rewards but once you figure that out, it’s awesome. I just cashed out $46 today and it was in my Venmo 3 hours later

After initiating $50 of the $250 I had available to withdraw my account privileges were suspended and when I open the app it indicates my account was being reviewed and has been like that for 8 weeks now. I have sent several emails the first took them 4 weeks to respond. They told m4 weeks to respond in which they advised me to Uninstaller the app and reinstall it to see if that corrected the problem. I replied that it hadn't and that I was willing to provide any valid proof or documentation to verify all the transactions on my account were ones that I physically bought and paid for. They responded and said unfortunately we are unable to restore your account at this time..... all the best, Sam I have since requested them to provide me with their reasoning and that it is ludicrous. I asked for them to provide me with an answer as to when the $250 in legit funds that I earned would be rightfully sent to me.... I am waiting for a response.

It started out great, but my first cash out didn’t go through. I contacted customer support and never heard back. Second time I cashed out, I got my money and I was extremely excited. I tried to cash out a third time and it won’t let me cash out until I give them a picture of my face, my credit card information which they shouldn’t need bc I attached my Amazon account and pay through Amazon. Others have said it asks for their drivers license info. Way too much information is required. I’ve never used a couponing company that asks for this information and the fact that they let you cash out once without it and then all of the sudden decide they need it is beyond sketchy.

Now when you cashout it requires you to put in a credit card which doesn't make sense and they take $1.50 for a "processing fee". I think this app will be on it's way out since competitors don't do that and it's too much personal info to require and possibly get my credit card info stolen over it.