brandclub.com is listed under Malls & Marketplaces.
brandclub.com (brandclub.com) has 86 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Freemom
The worst CashBack app ever! Don’t waste your time! Been with them since the summer of 2023 Only made 10 bucks and this is 2024 They hold money you’ve earned, the payout is ridiculous. There are far better apps I have earned money with at a faster pace. Worthless. Tried to cash out again for another 10 dollars earned now it wants me to connect a card. Use to be done through PayPal.
Tipper M.
Brandclub is not a perfect app, but it is not as bad as people on here make it out to be. Yes, it has glitches and does not always work correctly, but it is not a "scam". I make money off of nearly every shopping trip to stores like Walmart and Target and Best Buy. And when I shop online at Amazon I get money back almost every time! Their customer service is not great, but it is much better than it used to be. Payouts to my Venmo or PayPal accounts are FAST.
Kim L.
I've been with the company for about 6 months now and it doesn't look like I'll get any return for maybe a year at this rate! This really makes me not want to use the app anymore. I've started using another app called Shopstyle. See below my stats on brandcyle Sales $1,794.94 Payouts owed to me $201.16 Orders 40 Locked Sales to be paid $183.99 Locked Payouts ready $27.43 The locked payouts have to one day reach the threshold of $50 to receive any payouts. I guess there's nothing I can do at this point but wait for a payout. I wished I had read these reviews earlier.
Emma M.
They do not honor the daily reward purchases. I contacted customer service many times with proof that I purchased the specified item. They still will not give me the reward. I do not recommend buying the daily reward purchases.
Melissa W.
FRAUD! They find excuses not to give you rewards on products eligible! If you question them on it; they put your account on hold! They also take fees out of your rewards when they do allow for it for your “cash out”. This app was more stress for me than any of the small rewards I did receive. Deleting app and I hope no one else’s bothers with them!
Patty S.
Every time I have a problem I have to jump through hoops to show them that I made the purchase and then they still don't acknowledge it. It doesn't pull everything from the receipts and I miss out on a lot of money. This app is basically worthless
Lauren W.
I’ve lost all trust in Brandclub. Ive experienced so many glitches with the app that has caused me to lose out on “rewards”. I’ve contacted customer service multiple times to no avail. They’ve also recently added a cash out fee which now charges you to cash out your earnings. Please don’t use this app.
Heather H.
I do a lot of cash back apps, and this one has been one of the worst. At first it seems like a great app because it feels like you’re going to get a lot of money back for your purchases. Most of the items that I bought were never credited so I never got money back. When I addressed it with them, they told me to wait which I did and I still do not get money back and then I addressed it again and they told me that I have returned the items and therefore they are flagging my account. I told them I only returned to items and that’s because I didn’t get the money I was supposed to, and I didn’t wanna pay that much on Amazon for the item unless I was getting money back. I plan to pull my money but after reading reviews of having to put credit card information im not sure I’m going to even do that.
