BranchReviews of branchapp.com

No me han resuelto el tema,, que me robaron mi dinero desde otro.paiz yo estando en usa y los débitos fueron e lima perú, nunca mas volveré a usar

They Stole money out my account I will never use them again

This banking company has got to be a scam, I had transferred money for the first time with them to my actual banking card and the money is just gone. Has not gone into my other account, and of course there just happens to be no transaction that I even transferred 330$?! They are asking me to prove it with a transaction number but for whatever reason there isn’t one. The only proof I have is my bank on their app shows 330$ in my other account that isn’t actually there and they aren’t trying to help me at all. I’ve called multiple times and all they care to do is leave me emails when I’ve continually requested a phone call… just 330$ just GONE is complete bullshit. Absolutely do not use their transfer banking system bc they will steal your money and say you never transferred it.

This is the worst company I have ever dealt with. They need to be shutdown. My wife was hospitalized with Addison’s disease, had her gallbladder removed and diagnosed with liver failure. I spent 10 hours delivering for them to pay for her medication. Went through hell to get the card activated now they put it on hold for no reason. I was told a supervisor would call me back it’s been 11 hrs. I explained the seriousness to 5 reps and all I kept getting was blah blah. Supposedly all the supervisors are at home sleeping while my wife is dying. What the hell kind of company does this? Does anyone have any advice please?

Branch is horrible. Customer service doesn't reply in a timely matter, if they even reply. The amount in how much to borrow changes frequently around the holiday time and the system pulls recorded hours sent over at its own convenience. It is frustrating to say the least. Please use another platform if you can. Save yourself the trouble of using Branch.

I did not like how it kept my mailbox full of junk

I would give them negative stars if I could Garbage business If you have an Uber procard, your better off never using this bank

I someone made a illegal transfers from my account they won't tell me what account it was sent to they request back up pay moved it and my daily earnings. Now they expect me to pay it back. Matter unresolved. They only operate off Artificial intelligence. So I'm filing a complaint with the BBB also with consumer affairs. I can't even Uber because they taken all my earnings.