BranchBranch is a mobile-first technology that provides fast, flexible ways to get paid.
Branch (branchapp.com) has 371 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Griselda B.
Tuve un retiro de dinero de mi targeta...el cual fue fraude x alguien q desconozco..hice una disputa la cual fue aceptada y obtuve un rembolso completo y permanente..muchas gracias alas personas q atendieron.. mi llamada fueron muy amables...
Response from BranchApr 13, 2026
Hola! ¡Gracias por las 5 estrellas! Nos alegra mucho que estés disfrutando de tu experiencia con Branch.
JUDE DANIEL N.
Great services great workers 100%%%%%%%
Response from BranchApr 7, 2026
Hi Jude, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
Ernesto “Ej” N.
Experience was excellent. Service rep was patient and very helpful
Response from BranchApr 7, 2026
Hi Ernesto, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience overall! Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
Sharon S.
The representative understood my issue immediately and proceeded to walk me through the steps needed to solve the problem. The best customer service experience I have had with Uber/Branch.
Response from BranchApr 13, 2026
Hi Sharon, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
JHONATAN CADAVID C.
Muy bien oscar
Response from BranchApr 7, 2026
Hola! ¡Gracias por las 5 estrellas! Nos alegra mucho que estés disfrutando de tu experiencia con Branch.
Lynda
I had a question about how the cash advance works and how I repaid the borrowed amount. The woman I spoke with was so knowledgable, kind and patient working with me. She explained what I needed to know and listened to my concerns. She went above and beyond for me!!!! VERY appreciative!
Response from BranchApr 7, 2026
Hi Lynda, Thank you for the 5 stars! We’re so glad you’re enjoying your experience
Janice E.
Excellent Customer Service
Response from BranchApr 7, 2026
Hi Janice, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
Mohamed G.
Very good explanation
Response from BranchApr 7, 2026
Hi Mohamed, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
