BranchBranch is a mobile-first technology that provides fast, flexible ways to get paid.
Branch (branchapp.com) has 371 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 170 reviews with 5 stars · Clear filters
GLEN S.
After a lengthy waiting period, the customer service representative was very friendly and calmed me down some how and put me at ease, stellar performance Cheeny great job.
Response from BranchMay 14, 2026
Hi Glen, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
Nico M.
Great customer service
Response from BranchMay 8, 2026
Hi Nico, Thank you for your review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
CAROL BOCLAIR T.
Help me right away smoothly
Response from BranchMay 8, 2026
Hi Carol, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with your Uber Pro card. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
SUSAN B.
I called CUSTOMER SERVICE and spoke with an agent whose name is Manuela, I think. She was very attentive to my concerns with BRANCH PAY. She was very knowledgeable and confident in what she was telling me, and that put my mind at ease.
Response from BranchMay 8, 2026
Hi Susan, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
Tamara S.
I love how it keeps track of my earnings and the easy access I have to my money
Response from BranchMay 5, 2026
Hi Tamara, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
WINNIE A.
easy and very convenience. Thank you
Response from BranchMay 5, 2026
Hi Winnie, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
Dave E.
When I tried to work on my iPhone Wallet app to get an Uber card to enter to a Wallet app several times. I gave up and made a call about the wallet app. I forgot the name of person who was very helpful and fast like under 5 minutes. Thank you so much!
Response from BranchMay 1, 2026
Hi Dave, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
Joseph O.
Every question was answered in a professional manner
Response from BranchApr 28, 2026
Hi Joseph, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
