Brainsmate Reviews | Read Customer Reviews of brainsmate.com

BrainsmateReviews of brainsmate.com

3.9826 reviews
Education Services

Brainsmate

About Brainsmate

Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us

Brainsmate (brainsmate.com) has 826 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: brainsmate.com
Website: brainsmate.com
Category: Education Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Brainsmate reviews

826 approved reviews, newest moderated first

Chad F.
Jul 24, 2026
Simple and quick
Simple and quick
Response from BrainsmateJul 24, 2026
Dear Chad, Thank you for taking the time to leave a review! Delivering a seamless and efficient experience is always our goal 🎯 Customer Support Team BrainsMate
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Eyad M.
Jul 24, 2026
Excellent Customer Support
I had a very positive experience with BrainsMate’s customer support. Clark responded to my request very quickly, handled everything professionally, and resolved my request immediately. I really appreciate Clark’s prompt assistance, clear communication, and excellent customer service. Thank you for your support!
Response from BrainsmateJul 24, 2026
Dear Eyad, Thank you for sharing your experience with BrainsMate. Clear communication and prompt service are extremely important to us, so knowing that Clark resolved everything seamlessly for you makes us very happy. We appreciate your support and are always here if you need anything else! Customer Support Team BrainsMate
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Xavi
Jul 24, 2026
Good test, just didn't realize 1$ for results turns into a subscription
I thought the test was nice and the way the results are expressed was pretty good. I was fine spending a dollar for the results but I didn't realize it means I would subscribe to them, which I guess is on me. I just emailed to cancel before the free trial ends. But the test seems good.
Response from BrainsmateJul 24, 2026
Dear Xavi, Thank you so much for your honest and kind review. We’re thrilled to hear that you enjoyed the test! We can confirm that our support team received your request and your subscription has been successfully canceled—so you won't experience any extra charges. Transparency is very important to us, and we truly appreciate your feedback regarding the trial terms. Thank you again for testing with us, and have a wonderful day! Customer Support Team BrainsMate
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Zoe K.
Jul 23, 2026
The Test was cool
The test was fun to take and I learned what my IQ was so it was nice.
Response from BrainsmateJul 23, 2026
Dear Zoe, That’s what we love to hear! Fun + finding out your IQ = a win-win in our book. Thank you for taking the time to share your experience with us! 🎉 Customer Support Team BrainsMate
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Roland B.
Jul 23, 2026
Inaccurate results and hidden…
Inaccurate results and hidden reoccurring charges after paying for test results, advertised online as free and in their own website they say you cancel by going to profile settings which literally don’t exist. paid $1.5 and then 10 days later got a charge for 42 aud scam through and through would not recommend cancel my subscription!
Response from BrainsmateJul 23, 2026
Dear Ronald, We are sorry to hear about your negative experience. We aim to be fully transparent about our pricing structure. The initial charge covers a trial period, after which the subscription automatically renews unless canceled during the trial window. Please contact us at [email protected] so we can locate your account, ensure your subscription is canceled immediately, and help address your concerns regarding the charges Customer Support Team BrainsMate
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HAZIQ
Jul 23, 2026
Not bad i happy here
Not bad i happy here
Response from BrainsmateJul 23, 2026
Dear HAZIQ, Thank you for sharing your feedback! We’re glad to have you with us and are always working to make your experience even better. Have a fantastic day! Customer Support Team BrainsMate
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rin
Jul 23, 2026
Beware
Beware! The initial IQ report provided to you requests for a $1 charge, but what is hidden is a recurring $29.98 charge where the first charge will go through regardless of any escalation back to the bank or the company (I did this within a 10 mins of seeing this charge). Will never recommend a dishonest company like this one.
Response from BrainsmateJul 23, 2026
Dear Rin, By purchasing a subscription, you expressly authorize us to charge your payment method automatically at the end of each billing period for the subscription price shown at checkout, until you cancel. Unfortunately, the subscription wasn't canceled in a timely manner, so it was automatically extended to the monthly package. We'd like to point out that we haven't received any requests from you to our support team. Please contact our Customer Support Team via email at [email protected] so we can look into the situation and resolve your payment issue. Customer Support Team BrainsMate
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Marmoura
Jul 22, 2026
Quick results and no interruptions or…
Quick results and no interruptions or problems
Response from BrainsmateJul 22, 2026
Dear Marmoura, Thank you for your positive feedback! We’re delighted to hear that you enjoyed the quick results and had a smooth, uninterrupted experience. We truly appreciate your support and hope you continue to enjoy using BrainsMate!
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