Christian M.
I bought an ebook but I did not get any…
I first gave a bad appreciation, but the team has been quite reactive and solved my problem in less than 4 hours, so I changed my mind.
brainlearns.com is listed under Colleges & Universities.
brainlearns.com (brainlearns.com) has 76 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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76 approved reviews, newest moderated first
Christian M.
I first gave a bad appreciation, but the team has been quite reactive and solved my problem in less than 4 hours, so I changed my mind.
Veneta
I had troubling accessing the course at first but the assistant at BrainLearn was very helpful in pointing me in the right direction. I was then able to download the course without any problems. They are a very helpful team at Brain Learns.
Aimee W.
After starting legal action to remove our courses from this site last year, we now see they have been made available again. This person (not a company) downloads author courses and illegally resells them without permission. Even when the original author clearly states that reselling is against copyright and prohibited. This person is not our ‘affiliate’ like he has claimed. This is criminal activity and my company will be taking legal action immediately.
Paca
Rip off. This company steals other people's courses, without their permission, then tries to resell it to unwary buyers. They are based in Singapore, and Singapore DOES have the same copyright protections as most other countries in the world. It's B.S. that they tell you, "Their website doesn't say I can't resell it" as their reason for stealing content from others. No court in the world would say that's legal.
Response from brainlearns.comJun 15, 2022
We accept that our service had been terrible in the last few months due to the issues we faced but we are now happy to let you know that we have resolved all the issues! We are reaching out to you to ask if your issue had been resolved or not. If you do not have any issue with our service then you may ignore the ticket but if you do then we would like you to kindly create a ticket with us again and get your issue resolved. We apologize if we had not replied to you earlier and are already working to resolve all the issues with our service. We have added new servers to reduce the overall server load. Our security, performance and support now have a significant improvement. We are actively working now to resolve your issue and provide you the best possible service. Everyone deserves another chance and we ask for your understanding for it. We are sorry for the issues that you may have faced with us earlier. We are happy to resolve your issues in the least possible time. We again apologize if you faced any issue with us and please create a ticket with us and we will resolve your issue for sure! Again we are not scamming anyone. If the customer does not receive the product or the product is defective, we will refund immediately. Best Regards, Team Support
Skodra
I had an instant response from the live chat, got insurance i will get course after purchasing and got it via email at the end. Thank you for keeping content alive and sharing it!
Nina D.
***UPDATED*** the company responded within a couple of hours on a Sunday evening and sent me a fixed link with the complete course. I am extremely pleased with the customer service and the accesibility. They were helpful and expedient. I wasn't expecting to hear from them until Monday or Tuesday, but I am very pleased. I was extremely excited to find this course at this price point, which made it more accessible for me. But the link is broken. I am waiting to hear back from the company.
avrumi S.
it was amazing
Response from brainlearns.comNov 27, 2021
Thank you for your review :)
kevin C.
Shocked at some of the reviews. This team has been responsive and has amazing ability to give you exactly what you ordered. They are in different time zone than some folks so cut them some slack. I would highly recommend.
Response from brainlearns.comOct 28, 2021
Hi Kevin Thank you for your insight into previous reviews. We hope other customers will better understand the country time zone which is +8 GMT singapore. Please let me know if you have any questions or coupon code. Best Regards, Alex - Admin