Ray W.
After completing all information
After completing all information, I clicked on (place order) and got a weird type error code in “Red” as if the order was not confirmed. I checked my info again and clicked to place order and same red error!? I became suspicious and cleared and backed out of site. Then checking my email, the order was placed. BUT TWICE!!?? HOW?! There was NO confirmation “ thanks for your order”. NOTHING??!! I only wanted “1” order!!! THIS IS REALLY A BAD EXPERIENCE!!!!
Response from BraceLabMay 9, 2022
Greetings Ray, Thank you for your detailed feedback regarding your recent experience ordering through our website. We sincerely apologize for any inconvenience and will work with you to amend any issues that occurred. Please contact our Support team for assistance at 888-235-8221 or [email protected]. Kind Regards, BraceLab




