Ahmed H.
Customer support was responsive and…
Customer support was responsive and great.

Box Unboxed Corp, Inc. is an American technology company that focuses on e-commerce, software development, and content creation, headquartered in Miami, Florida, United States.
Box Unboxed (boxunboxed.com) has 14 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Computers & Phones · Lake Worth, Florida
Excellent

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Excellent

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Excellent
Showing 2 reviews with 4 stars · Clear filters
Ahmed H.
Customer support was responsive and great.
Arlene H.
I wish to rescind my earlier review of my experience with Box Unboxed. As stated previously, I was hacked and charged for multiple orders placed by crooks unknown on Sunday, 9/25/22. Owner Angel Pacheco of Box Unboxed, unfortunately, was just filling the order placed to them by the online shopping platform, which appeared to be legitimate. Two days later, 9/27, when AGAIN multiple orders came through for the same items to a different shipping address, Mr. Pacheco called me and cancelled all future orders...saving me thousands of dollars! Yesterday, I heard again from Mr. Pacheco and he kindly provided me with as much information at his disposal for me to pursue re-imbursement from of the first two orders (already shipped out to the thieves) from the online shopping platform originally placing the orders to Box Unboxed. In short, Box Unboxed was NOT AT FAULT, and I deeply regret my earlier review! Thank you, Mr. Pacheco!
Response from Box UnboxedOct 13, 2022
Dear Arlene, Thank you for taking the time to share your experience with us. We truly apologize for all this confusion about what really happened. And we are really grateful that you adjusted the review. We strive everyday to improve as a business and take our most important value TRUST as the first thing in our business. Once again, thank you so much for your time and your patience about this situation. We are here to help you anytime you need.