Box GenieBox Genie helps brands create unforgettable unboxing experiences with high-quality, custom corrugated packaging. From custom mailer boxes and shipping boxes to product inserts and more, we make packaging that protects, impresses, and delivers.
Box Genie (boxgenie.com) has 146 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Shipping & Logistics · Columbia, Missouri
Excellent
Shipping & Logistics · Harrisonville, Missouri
Excellent
Shipping & Logistics · Creve Coeur, Missouri
Excellent
Shipping & Logistics · Kansas City, Missouri
Excellent
Showing 117 reviews with 5 stars · Clear filters
Avi
Excellent customer service
Response from Box GenieJun 9, 2026
Hi, Avi! Thanks for the positive review regarding your experience with our account management team. We strive for excellence and are so excited you chose Box Genie for your custom packaging! Thanks, The Box Genie Team
Jeff - Outcast Kits I.
Loved working with Box Genie as we started our journey. At every turn, and there were many, they had great suggestions and recommendations for making the most of our investment. Looking forward to our next packaging design as our brand grows.
Response from Box GenieMay 18, 2026
Hi, Jeff! Thank you for the kind review of your custom packaging. Our team loved working with you, too, and can't wait until your next custom box project! Thanks, The Box Genie Team
Alucidi
This was by far the quickest custom box design I have ever done. There are so many box types and sizes as well as a very user friendly interface to design the custom box. They even have a 3D rendering with full 360 view of the box. I would highly recommend this service.
Response from Box GenieMay 13, 2026
Hi, Alucidi! Thank you for your review of Box Genie and the feedback on our 3D Design Tool. We appreciate you trusting us to create your custom mailer boxes! Thanks, The Box Genie Team
Douglas Paul S.
The customer service is awesome
Response from Box GenieApr 30, 2026
Hi, Doug! Thank you for the review of Box Genie's customer service. We appreciate you trusting us with your branded packaging! Thanks, The Box Genie Team
Bob from Handle-Man L.
Lynn Brown! She was fantastic by providing me with professional support through the entire process! Her level of service is almost nonexistent these days. From start to finish she answered my many questions and assisted me through the design and ordering process. 6⭐️⭐️⭐️⭐️⭐️⭐️
Response from Box GenieApr 30, 2026
Hi, Bob! Thank you for the kind review. We're grateful for the extra star! :) Thanks for your first order with Box Genie - we're looking forward to many more custom box projects. Thanks, The Box Genie Team
Gloria S.
So cordial and professional. I mean, the experience is outstanding from the design team to the professional assistance.
Response from Box GenieApr 9, 2026
Hi, Gloria! Thank you for your kind review and the 5 stars. Our team is grateful to work with you on your custom packaging, and we look forward to creating many more boxes in the future! Thanks, The Box Genie Team
Therese
The result was perfect.
Response from Box GenieMar 31, 2026
Hi, Therese! Thank you for the kind review. We're excited for any of your upcoming mailer box projects. Please let us know if you have any questions! Thanks, The Box Genie Team
Tomas Perez J.
The order came faster than expected and the boxes are beautiful. Exactly what I wanted.
Response from Box GenieMar 31, 2026
Hi, Tomas! Thanks again for the kind review. We're so happy your boxes turned out as you envisioned. Thanks, The Box Genie Team