Pam A.
Worst customer service ever!
Worst customer service ever!
Response from Boutique Ottoman JewelrySep 1, 2025
Dear Pam, We sincerely regret the challenges you experienced with your order. Unfortunately, a technical issue prevented your initial cancellation request from reaching us before the item was shipped. Once we became aware of the situation, our team immediately offered you solutions, including a partial refund, which you accepted and has already been processed. We always strive to provide excellent service and transparent communication, and we’re truly sorry this was not your experience this time. Your feedback helps us improve, and we hope we can serve you better in the future. Warm regards, Boutique Ottoman Team




