High-End Traditional Handmade Jewelry from heart of Istanbul. Boutique Ottoman provides classic designs with selected gemstones to worldwide customers.
Boutique Ottoman Jewelry (boutiqueottoman.com) has 194 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
boutiqueottoman.com
Website
boutiqueottoman.com
Category
Jewelry & Watches
Location
Newark
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Response from Boutique Ottoman JewelryApr 14, 2026
Thank you for taking the time to share it! Hope to have you back soon. 🙏
BO
Bob
Masterpiece Collection Dur Al Najaf Oval Gilded Oxidized Silver Ring
I bought the Masterpiece Collection Dur Al Najaf Oval Gilded Oxidized Silver Ring. It is really a show stopper. The Najaf stone is excellent. This purchase is my fourth from Boutique Ottoman. Consistently high quality jewelry.
Response from Boutique Ottoman JewelryApr 14, 2026
You have great taste! That piece is one of our favorites too, the stone really does speak for itself. Consistently high quality is exactly what we strive for, and hearing it from someone who keeps coming back means everything. Thank you! 🙏
XS
xiomara S.
They will not pay for return, scammed with item
Bought a kazaz silver bracelet. It arrived, but it is WHITE!!!, I contacted them, and they said to send it back at my expense. that would be $333.00, the bracelet cost $85.00 + 24.00(duties), this is how it reads on their page,"Kazaz Hand Knitted Bracelet made in 1000 Carat Silver by Boutique Ottoman". Silver is not White. I do not recommend, if you don't live in Turkey to absorb the return cost, it's not worth it. I ask that you put up a new photo , wish I could attach it here. they say I purchased white silver, that is not what the description or pic say
Response from Boutique Ottoman JewelryOct 2, 2025
Dear Customer,
The item you purchased has SKU code 33UB-50354-4. If you check the product photos on our website, you will clearly see the exact color of the bracelet. The product you received matches the listing.
Please note: silver jewelry can undergo different finishing processes that affect its appearance, but what you purchased is white silver (1000 carat Kazaz silver). Kazaz jewelry is a centuries-old Anatolian art form. Unlike standard silver jewelry (commonly 925), Kazaz pieces are hand-woven using pure 1000 carat silver threads, which require softness and flexibility for the weaving technique.
This is also one of the hardest handmade jewelry techniques. Kazaz jewels have their own unique style which cannot be compared with any other jewelry design. All Kazaz jewelry is made entirely by hand and requires master-level skill to manufacture. Kazaz silver jewels are crafted using only 1000 carat silver or 24 carat gold. A strand of 1000 carat silver or 24 carat gold, only 0.08 micron thick (the same as a strand of human hair), is wrapped over an extremely thin silk thread with the help of a spinning wheel. This delicate process is done entirely by hand, without power tools. The handmade Kazaz wire can be 3–5 mm thick and is non-breakable.
As for the return cost you mentioned (USD 333), this is not a fee set by us. It is entirely dependent on the courier company you choose. If shipping costs were truly that high, we could not have sold you this product for USD 85 in the first place.
We welcome constructive feedback, but please do not damage our brand’s reputation with misleading or uninformed claims. If you have questions or lack information, our customer support team is always ready to assist. Posting inaccurate statements is neither fair to us nor to other potential customers.
BN
Bushra N.
Quality was more than it was shown in…
Quality was more than it was shown in the pictures. I loved it.
Response from Boutique Ottoman JewelryApr 14, 2026
Honestly the best thing we could hear. Thank you for sharing that! 🙏
GS
George S.
Outstanding jewerly
While ordering online can sometimes be risky due to scam companies, Ottoman Jewelry has proven to be an honest and reliable business. Their website is easy to navigate, the ordering process is smooth, and the service is fast and dependable, with shipments handled by well-known carriers. So far, I’ve ordered men’s rings, and not only do they match the pictures on the website, but they are even more beautiful in real life. The sizes are accurate, and the craftsmanship is outstanding. Bravo! I truly love their jewelry and look forward to placing many more orders.
Jorge (Order: 297213)
Response from Boutique Ottoman JewelryApr 14, 2026
Jorge, this genuinely means a lot to us. We know trust is everything when shopping online, and we never take it for granted. So glad the rings arrived true to size, matched the photos, and even exceeded expectations, that's exactly the standard we hold ourselves to. Looking forward to your next order! Bravo right back at you for the kind words. 🙏
JA
Javeria A.
I had the best purchasing experience…JA Houston
I had the best purchasing experience with Ottoman Boutique! I bought a customized Ruby and Gold tazbih. The owner took personal interest in making and delivering it. She also sent me a gift along. Simply love the tazbih and owners friendly gesture! Definitely straight 5* and highly recommended!
Response from Boutique Ottoman JewelryApr 14, 2026
JA, thank you for this wonderful review! A customized ruby and gold tasbih is truly a special piece, and we are so glad the personal touch came through. That is exactly the kind of connection we hope to build with every customer. The gift was our small way of saying thank you for trusting us with something so meaningful. Looking forward to serving you again! 🙏
TK
Tunay K.
I live in Perth Australia
I live in Perth Australia. Delivery was so quick it actually impressed me.
And the quality and authentic presentation of the product topped it all.
Love the product and service.
Response from Boutique Ottoman JewelryApr 14, 2026
That honestly makes us proud. We work hard to make sure the experience feels just as good as the jewelry itself, from checkout all the way to your door. So glad it all landed well. Thank you! 🙏
LT
Lee T.
BEWARE, this is fraudulent company!
I purchased 3 rings from this company, but one was shipped of a different size. After contacting the company for a refund, they asked me to fill up a form on their site and ship the ring back for them to get a refund. I shipped the ring back to them, and after spending another $45 for shipment, the package was returned to me after 45 days because it was not picked up. I wrote back to them and included photos of the returned unopened package, and of course no answer. WHAT A FRAUD of a company!
Response from Boutique Ottoman JewelrySep 3, 2025
We’re truly sorry to hear about the difficulties you’ve experienced.
To clarify, when a product is returned for personal reasons (such as size preference), our policy requires that the package be sent back with a courier that provides direct delivery to our address. If a courier service holds the package for pickup and it is not delivered, unfortunately this remains outside of our control.
That said, whenever there is a mistake or defect with an item on our side, we always send a replacement free of charge — because 100% customer satisfaction is at the core of our service.
We’d be glad to look into your case further and assist you. Please contact us directly at [email protected]
with your details so our team can work toward a solution.
