Di
product looked good but quality is questionable
I recently ordered a Misbaha from them; it was over $200. The gems looked good. However, the thread began to fray as soon as we got it, and it ultimately broke in less than a week. It is not the quality I was expecting at such a price.
Response from Boutique Ottoman JewelryJun 10, 2024
Dear Customer, Thank you for your feedback. We're very sorry to hear that the Misbaha did not meet your expectations. We take pride in the quality of our products, and your satisfaction is our top priority. Please note that every item you purchase from us comes with a 2-year warranty. To benefit from this warranty, simply reach out to us with your order number. We'll be more than happy to assist you in resolving this issue promptly. Warm regards, Customer Service Team Boutique Ottoman