BountyandfullReviews of bountyandfull.com

Ordered the skin food a year ago and the packaging and quality was poor. Would never order another product from this company again.

I ordered from Bounty & Full on January 23rd 2025. I received a receipt after my order was placed for total amount $153.33. Under the receipt it has a message-Your order is being prepared and packed up so please allow 10 to 14 days to process all orders — this isn’t a drive thru! It is way past 14 days, I have emailed this company email address so many times and have not received a response as of yet. On January 9th 2025 Kelis posted an video under her page stating she now has customer service support and to send an email or DM to the IG account and some one will get back with you in a timely manner. Still waiting for a response weeks later. I have never experienced this before with a company and started doing my research on google regarding this company, on their facebook pages there were multiple people who claimed to never received their order and placed it months ago, I came across BBB and there are multiple on here saying the same thing. This is ridiculous and unacceptable. To me the business seems like a scam! I don’t know what else to other than speak to my bank and see if the can do a fraud case regarding this matter because I never received my order

I ordered a bundle that was to contain three items in November . I only received one item from the bundle and my shop pay plan continued to charge me for it until it was paid in full . I reached out to the info line for customer service four times . no reply. I am not sure how I will get my remaining two products or a refund and shipping instructions to send back the one item that came. I even went to social media to try and reach someone .. still nothing., how can you have a company that has no accountability but takes peoples money for orders that are not complete while the owner is on social media every day posting videos and traveling the world as if she is running a responsible operation that cares about its customers? Beyond Disappointed and Feeling VERY Ripped Off!

Epic Fail! 2 yrs ago I never had any problems but had unsubscribed. Out of nowhere, there was a charge to my acct in October for the face oil and I received an empty envelope today. If I could give a zero, I would. I can't even look at her the same.

Ordered Overalls in November 2023 that were supposed to ship in December. I never received an update about shipping. I have reached out to the company more than 5 times and did not receive a response. $183 wasted! I even reported the transaction to my bank with no luck since Kelis or her employees are not responsive.

I received the products however I think I got an expired batch. The skin food in the jar is liquid like and not a solid consistency as shown in her posts. It is not hot in my house so I don’t wanna hear it melted. There is no customer service or no way to contact for a return and refund. I have left comment in IG and NO response! Very disappointed as I’ve spent about $145 on these products and it’s not what I expected for her and this brand she claims is great! I want my money back!

I’m putting one star for the first order I made with bounty and full with which I had no issue. I had seen the bad reviews so I was careful in not purchasing too much at once. As there were no issues I decided to make a second order. This time, I got the wrong pant model, I sent countless emails & dms to Kelis, Bounty and Full IG and not one reply. When I checked on the site they changed the model I got to sold out so it seems like they read the email without making the effort to reply. I then tried to send back the package to the address written on the original package in order to try and get the exchange for the right pant but no one was there to reception it and the package came back. I’m sincerely shocked to get the wrong pant for 129 dollars. I do not spend this much for a pant usually but I was also happy to support a female business owner. This has never happened to me where there is no way to correct a wrong order. Not even a message to acknowledge the mistake. I’m very disappointed and sad as I’ve been a long term fan of Kelis and I thought she would be a level headed business owner who wouldn’t risk her reputation by taking people’s money without fulfilling on the promise of her offer. Seeing her on her vacation without having qualified staff to respond to her customers and correct mistakes is very deceitful and feels like a scam. They also erase all bad comments and questions on lost orders on Instagram posts, and do not publish reviews on their site which is a huge red flag. I was actually planning on being a long term supporter as I truly love her work and music, but I will never buy again as it’s not guaranteed to get the right product. I do not recommend purchasing from this business. It’s a pity bc she does have good products but not the human decency needed in a good business. I feel scammed & stupid for trusting her

I ordered an overall set in November of 2023. Here it is August 2024 and never received my order!!! No response of sending DMs emails I paid through PayPal they can't give me my money back neither my bank. I can't believe Kelis ran off with my money. Wow. And she deleted all her posts on pearlygates page. I'm sorry that this had happened to a lot of others! I'm sorry!