Bounce Debt Relief, Inc.Our mission is simple. Provide customized options and help consumers get out of debt and get on the right path to financial freedom. Get started today for freeAbout UsFAQsHow It Works
Bounce Debt Relief, Inc. (bouncedebtrelief.com) has 378 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Credit & Debt Services · Irvine, California
Excellent
Credit & Debt Services · Camarillo, California
Excellent
Credit & Debt Services · Costa Mesa, California
Excellent
Credit & Debt Services · Costa Mesa, California
Excellent
378 approved reviews, newest moderated first
customer Jeffrey P.
Katie made me feel relieved, worry-free, happy from the first time I spoke with her
Response from Bounce Debt Relief, Inc.Dec 22, 2022
Thank you so much for your kind review Jeffrey. This is so good to hear. We are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us.
Joe T.
Marcus, was very professional and explained everything very clear. He left me with little to no questions.
Response from Bounce Debt Relief, Inc.Dec 22, 2022
Thank you so much for your kind words and positive feedback Mr. Torres.
Jan
I am very pleased with each and every conversation I have had with Sasha and fellow co-workers. Sasha was professional and compassionate including explanation of your program and went up and beyond to research and clarify questions I had. I would recommend your company to anyone in financial distress.
Response from Bounce Debt Relief, Inc.Dec 22, 2022
Thank you for letting us know Jan. We really appreciate your positive feedback regarding our team. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. Thank you for your trust.
Ann M.
Lauren was great! She was very informative and professional. She made sure to follow up with me as soon as possible and answered all questions that I had.
Response from Bounce Debt Relief, Inc.Dec 16, 2022
Thank you for the review! Lauren is a true professional who is empathetic, caring and just a awesome person! We're so glad we are able to assist you through this process and we'll be here every step of the way!
Dave
I was extremely skeptical and had been dodging answering the calls. So glad I did. Just barely started the program but already feel it was the right decision! Thank you!!
Response from Bounce Debt Relief, Inc.Dec 16, 2022
Thank y0u for the great review Dave! We're so happy you feel that way, we know millions of people are doing the same thing but need the help. We'll be here every step of the way!
customer
Alfredo was extremely helpful and carefully laid out all the plans for my financial recovery. Their agents were very professional and made me feel comfortable working with them to ensure my success.
Response from Bounce Debt Relief, Inc.Dec 16, 2022
Thank you so much for the review! We'll be sure to let Alfredo know about yoru review. We can't wait to get you out of your debt! Thank you again!
MEGAN
I had previously given a review on the service received from Bounce. Katie is who helped me and everything went great as far as the onboarding, however now since Ive been onboarded. I dont understand how everything has switched over to Freedom Debt Relief. These ppl are rude, and have done nothing but brought the stress I had prior to starting back X 3 so as of now I am canceling the program before I get further into a hole and seek debt assistance elsewhere. I feel like I was misled by signing up with one company only to find out Im being enrolled with the worst debt relief company ever. If had known BOUNCE was apart of Freedom Debt Relief I would have opted out; like I am now. Its unfortunate how we as innocent ppl seek out for help and get misled in such a way. Not to mention, I had acct I noticed was missing, reached out to Katie to ask for assistance getting it added. She replied quickly setting up a time saying "yes she could help me, giving me confidence in getting this done because I was having trouble doing it with FDR customer service and explained that to her; only to be contacted by her and then handed right back over to a Freedom Debt relief agent just to go back thru the same drama I had been going thru initially. So Im over it and will take however long it takes me to get out of debt before I deal with this kind of stress and drama and having the feeling of being lied to. If I wanted to sign up with FDR I could have reached out to them directly. Bounce is obviously contracted or something with FDR Idk, but I dont appreciate feeling mislead.
Response from Bounce Debt Relief, Inc.Dec 22, 2022
Thank you for sharing your concerns with us Megan. We set a high standard for ourselves, and we are truly sorry to hear that our onboarding process and program did not live up to your expectations. Transparency is a strongly held value of ours and we regret if we missed the mark in providing that to you. We’d love to discuss this in further detail and learn how we could have done a better job to help you. We invite you to reach out to us at [email protected]
C F.
Katie is great explain the program. I'm really happy. Thank you.
Response from Bounce Debt Relief, Inc.Dec 9, 2022
Thank you so much for the review! And we're so happy you're happy!