Adam W. went above and beyond to help my client with his repairs. He took his time and explained everything thoroughly. He was very kind and patient. I highly recommend him to anyone in need of home repairs assistance.
Response from BOSSCAT Home ServicesMay 16, 2024
Hi Jennifer, Thank you for sharing! We are thrilled to hear that Adam went the extra mile to ensure your clients' questions were answered, bringing reassurance to you as well. We will be proud to share this feedback with Adam and the team! We look forward to working with you again in the future.
MW
M W.
Blown Away By the BossCat Experience!
Lauren White was my BossCat Project Coordinator and she started my experience off on the right foot by reaching out, checking all items for my project, and giving me a detailed step-by-step of the timeline, and how they operate.
My home repairs were done by Brian Cromer, the owner and Manager of PPBC Construction. Even though he was based in the South Atlanta Metroplex of Locust Grove and I was in the North (vicious traffic), he and his crew were Early on the 1st morning and actually beat my wife and I to the home site as we had stepped away for breakfast.
I was super impressed by their work ethic, skill, and courtesy. My wife and I had literally dozens of items
on our list for home repair, and each was done in great form. Electrical, HVAC work, flashing and siding repair, patch work, window installation, painting, plumbing issues, concrete slab work and more - they handled it all like the pros they are!
My original quote was 7 days as a rough estimate - and Brian and his crew finished in 4! Nothing was rushed, and there was too pride in their work and craft. Even though Brian is the owner, when there was one last minute snag with a needed part in rush hour traffic, he personally sourced it, and went across the metroplex and back in record time to install himself as promised that day so my wife and I would not have to wait another day to end the project. Pam with PPBC coordinated with us, walked the project site with Brian, and was a great point of contact and liaison keeping my wife and I along with Brian and his crew all on the same page. I will definitely refer everyone I know to Brian and his team, and request them again myself without a doubt when in need of additional repairs!
Roger Hillegas, Field Operations Specialist, and
Elvira Williams the Director, Client Solutions at BossCat each called me personally to check on the
quality of the work, and make sure I was satisfied, and that all items on my list were done
as contracted. Outstanding personal touch and follow-up not often seen in business today.
NJ
Natalia J.
Charlie is a rockstar!
Charlie is a rockstar! He’s knowledgeable, his follow up is impeccable and he’s really great to work with. You never have to ask for a status because Charlie is on it. I have really enjoyed working with Charlie and highly recommend!
Response from BOSSCAT Home ServicesApr 24, 2024
Hi Natalia, thank you for your great review! We are thrilled to hear that Charlie exceeded your expectations and that you were pleased with our top-notch customer service. We appreciate your business and look forward to working with you again soon!
KE
Kel
I highly recommend this company
I highly recommend this company. They were professional from the beginning of the project to the very end. All of my calls were answered promptly and all of my questions were answered. Ronnie came out on a Sunday (it was his day off and he was at the grocery store) to help with my new HVAC/heat pump. He had an electrician come out the same afternoon. I had a small problem on how my stairs were recovered and painted. Ronnie made sure that the issue was corrected promptly. Both Ronnie and Kelsey came out several times to check on the progress of the projects. I would definitely use their services again.
Response from BOSSCAT Home ServicesApr 24, 2024
Hello Kel. Thank you for taking the time to leave a fantastic review about our service. Providing excellent customer service is our top priority, and we always strive to exceed our customers' expectations. We're thrilled to hear that we lived up to our promise!
We've shared your review with Ronnie, Kelsey, and the rest of our team. Thank you for choosing BOSSCAT. We appreciate your business.
AD
Allison D.
Friendly, thorough service!
Charlie and the whole Bosscat team is very friendly makes the routine home maintenance visit smooth and informative. He always leaves me with helpful tips and recommendations - and as as a new homeowner, that's priceless!
Response from BOSSCAT Home ServicesApr 15, 2024
Hi Allison, Thank you for choosing BOSSCAT for your home maintenance needs. We appreciate your kind words about Charlie and the team. Reviews like this remind us why we are committed to providing exceptional customer service!
NA
Nathan
Great service
Great service! Very helpful to have an opinion on the scope of work and price of services from an inspection report.
Response from BOSSCAT Home ServicesApr 15, 2024
Thank you, Nathan, for your 5-star rating. Our commitment is to provide a one-stop-shop for all your home service needs!
SM
Shanna M.
Great Experience!
Responsive and provided quality work. Always on time!
I appreciate Adam and his follow up on work that was in process and also completed.
Response from BOSSCAT Home ServicesApr 15, 2024
Hi Shanna, Thank you for taking the time to provide feedback on Adam's responsiveness. It's great to hear that he exceeded your expectations!
MA
MaryAnne
An Exceptional Contractor ~ Vendor! who performed the job…
The Contractor who performed the job was exceptionally professional! His work was extremely detailed, he left nothing undone. He made sure what I had requested was completed thoroughly!
Response from BOSSCAT Home ServicesMar 29, 2024
Hi MaryAnne, we wanted to express our gratitude for the 5-star review. Your feedback is extremely valuable to us as it helps us ensure that we are meeting the needs of our customers. We appreciate you taking the time to share your positive experience with us and hope to continue to be your go-to service provider for any repair, renovation or maintenance needs you may have in the future. Thank you again for your support!