BOSSCAT Home ServicesReviews of bosscathome.com

I recently PCS’d to Virginia and hiring PunchList was the biggest regret. Most of the work felt incomplete or rushed. My wife and I spent around $6500 just to end up spending more to fix or finish the work PunchList provided. Below are the items that we have had issues with so far. Attic fan: Work performed: Punchlist evaluated the attic fan saying that it did not have a thermostatic and that the fan was not working. Issue: Punchlist replaced the fan but did not install a thermostatic for the fan to work. I am currently reaching out to contractors to finish the job. Plumbing: Work performed: Punchlist was hired to evaluate/inspect water pipes and repair bathroom drain line. Issue: The drain line Punchlist replaced caused a leak damaging the dry wall. After Punchlist contractors came out and fixed the leak, not the drywall, it was pointed out that they did a temporary fix. Punchlist had cut out too much wood around the drain line and instead of adding more wood to the area they attached a couple of tightening rods to the area. Once the rods start to loosen, it will start to leak again. I am currently working with a different plumbing company to fix their issue. Work performed: The plumber replaced the hose bibb. Issue: Hose bibb had concreate sealer around the entire bibb. I had to chip the concrete off but the bibb does not allow for a seal. Replace HVAC Cover: HVAC: Work performed: Punchlist replaced the fan cover on the HVAC system. Issue: The cover did not fit and crushed the filter causing it to bend the filter slot. I had to remove the cover and unbend the slot so a new filter could be placed. Sweep and inspect Chimney/Seal cracks in fireplace: Work performed: Punchlist inspected the chimney and sealed cracks in the fireplace. Issue: Punchlist sealed in the cracks and performed other work on the chimney/fireplace before the inspection was completed. The inspection showed that more work was required but they would have needed to undo what Punchlist had already done and perform the work again after the other repairs were completed. This would have made me pay twice for the same work. Punchlist did refund me some of the money for the chimney work but not for all of it. I am currently working with a different company to repair our chimney.

Omg!!! Please stay away from this company!!! I had to select 1 star in order to write this review. The project managers in Georgia are the worst. We (my husband and I) had the GM come out to our home to show him the unprofessional work the painters were doing in our home. . He assured us that all of our concerns would be resolved on Thursday, 06/01/23. Well… guess what, he left our home and we never heard from him or the supervisor that came out to our home on Tuesday, 05/31/23. They ghosted us. We tried calling them and they have yet to respond. As of today, 06/03/23 we are still waiting for a callback. I have never experienced such unprofessional service from a company. We cannot put our home on the market because of the sloppy paint job that was done. The painters left our home at 8:00 PM on Thursday 06/01/23 and never came back. It’s been 3 weeks and we can’t anyone from PunchList to return our call. The total cost of our project is over $20,000 and the quality of service/ work isn’t even worth it. There is paint on our new floors, light fixtures, refrigerator, stove, microwave, ceiling fans, mirrors, door knobs, iron, nightstand, chest. They washed off all of their paint brushes in our kitchen sink!!! They used our mop to mop up paint they spilled on our new floors, which left white smudges of paint on our new floors. They left trash everywhere. They charged us a $175 to replace all of our outlet plates and did not replace half of them. We were told that project would take one week to complete. That was a BIG LIE. We heard some many excuses from the contractor that was painting our house. She came late and wanted to work past 8:00 PM. We are on week 3 and no one is answering our calls. I can go on and on. Bottom line is, if you live in Georgia do not use PunchList.

I thought using Punchlist would be a better choice than lining up all the resources to do my inspection fixes. Hired them in June and still not done! It has been an AWFUL, AWFUL experience. Changed project managers 3 times, have yet to finish all repairs and ones they said were completed either weren't done or done incorrectly. DO NOT USE THEM until they fix the known issues in Charlotte!!!

First, while I understand there are things that need correcting in any house, the inspection and repair listing I received was ridiculous. The number of tiny items, most of which was still within code is just stupid, $40 for covers on vanity light bulbs on a light bar that doesn't have covers? $61 dollars to replace the chain on a ceiling fan?? But my favorite is the $300 to correct a HV/AC issue that the inspector created. Why do I know this, well because my quarterly HV/AC service inspection was just completed 3 weeks ago and the system was perfect. Did they also steal the face covers off the switches they offer to replace for $20....

I booked a repair appointment in early August for repairs to be made September 10. They said they'd arrive at 9am. We waited for four hours and no one ever showed up, or responded to my many calls, messages, or emails.

Was told that a GC would be here today between 12-2 and no one has showed or attempted contact. This is the follow up from a previous review. Apologies are only good if you make attempts to not repeat mistakes.

Don’t fall for this unless you like being attacked by advertisers. It’s a marketing scam.

Update: the generic response below is extremely upsetting. It was not misquoted by my uploaded photos. I agreed to getting all of my window trim replaced. Only some of the trim was replaced and with the wrong product. This is an issue between punchlist and your contractors. I’m so irritated by the decision to blame your customers that had good faith in you. Call me anytime you have my contact info as I paid you a large sum of money for an incorrect job and spoke to both your field manager/job rep. ———— Work that was quoted was not done. Was told I would need all new window trim and it would be replaced with pvc product. This was not done and only some of the window trim was replaced with wood. I was charged less than the initial estimate bc material was replaced. However, got much less quotes for partial wood replacement and feel like the price is not fair. Chay was great and advocated for me, but the price truly is not fair so shame on the field manager and contractors who waffles the whole job. Be wary of this process and keep a better eye than I did. Less trust too.