BOSSCAT Home ServicesReviews of bosscathome.com

Being new homeowners and dealing with various vendors as we make our house into a home has been eye-opening. First, PUNCHLIST USA Dallas came recommended from our home inspection at a time prior to closing. The first contact was just as great as our recent one, they provide straightforward service and costs and decide which preferred vendors will be the best fit for our issues, making it less of a hassle to review the individual specialists for the job ourselves knowing nothing regarding qualifications. When it came down to our issue of having plumbing issues after we closed on the home not even 3 months in it was discovered the pipes were backing up into the yard, and we didn't have a clue why, we reached out to our home warranty company a variety of times without a fix and the issue being deemed outside of coverage after 1 home visit and weeks of ghosting and back and forth uncertainty. So we went ahead and got a hold of Punchlist and explained the situation regarding the pipes. They got back to us the next day, asked a few additional questions, provided an estimate, and had someone out in just a few days. Working with Punchlist is just very comforting to have an issue and have an estimate of how much it is expected to cost and be given a range of options prior to starting so it is just not a guess of cost. Technicians The technicians that came out were friendly, real personable people, and had the best intentions for us, the homeowners. You felt the techs come out and work with clients to fix their problems and fix them right, they tried multiple tools, coming at it from different angles, and reached out to their contacts to get additional ideas to fix the issue, not just after 1 try and give up and leave us guessing what to do next or play russian roulette with another service company and pay another cost. Shout out to the technicians that have been to our home for this and previous work, they really show that we are a community and not just a number on an invoice. As stated before we are new homeowners and the difference of technicians through our warranty company (no choice in company/tech that comes) seem to be working just for the paycheck, they are hard to get in contact with, and lack of customer service (feels like we are just a number) in the short time we have had to call for different services. Hands down Punchlist is/will be our go-to provider, they really care and it is more than just a service call to them, it's getting families taken care of and having one less thing on their plate to be stressed about. The services coordinator Angilia that we got to work with each time is timely and answers my calls/emails and if she doesn't have an answer she will follow up right back and get it answered. It is amazing to find amazing companies, they make it easy to be a customer and when the work is done right it makes it easy to stay a customer.

The PunchListUSA service is a great idea and my experience with the Charlotte, NC branch has been a positive one. I'm a Realtor, so I applaud the integration with home inspection partners to benefit buyers. I just recently used them as a second home buyer to handle a number of repairs remotely for me. Good communications. Clear documentation. And, most importantly, a point person to monitory quality and priorities. Kudos to Joseph Wilson who was that project manager for me. He was the glue and the means through which to get things done and done well. There were workload and scheduling challenges to surmount, but he and the PunchListUSA team always came through in the end. With Joseph as the project execution glue, Erin Goodrich was the administrative glue from the home office. She helped to connect the dots throughout several changes and additions to my work order. The pairing of project and admin support is what makes the difference to bring a consortium of contract resources together to provide a services solution.

J'ai besoin de sa pour faire mes projets

Punch list was fast and easy to work with to schedule the work to be done. The estimate was delivered quickly and was accurate. Our technician, David Baxley, was professional, thorough, and fixed everything in a timely manner. Going through closings on our current home and future home is stressful and having David manage small repairs identified through our inspection was such a huge help. Thanks!

ทำงานได้รวดเร็ว ดีมาก ประทับใจ

Our experience with PunchList is excellent. From the moment we received our property inspection report from Pillar to Post (also an excellent company), to the well timed and detailed cost estimate of repairs from PunchList, we have simply been pleased with the quality and professionalism of this company and their service. We trusted PunchList to get the work done in a timely manner - and they delivered. They went out of their way to ensure everything in the home was back in place and functioning. We plan to acquire their services again!

Convenience, helpful tool.

I really liked that they took the info straight from the inspection and broke down what they estimated each thing would cost.