BosmaReviews of bosmasmarthome.com

X1 cameras will not stay online (older X1, sitting within 5' is dependable). The 2.4 restriction must be a factor. Anyway, I have 10 bosma products (2 Xpros, 5 X1s, a doorbell cam and aegis deadbolt). Only 5 work (that is only 5 of current 10 will stay online - 3 will not reload or reset no matter how much time and effort given (4 useless X1s, and 1 dead Xpro). X1s are cheap, but so undependable it's a waste of my money. As an early Bosma adapter- really disappointing. I have had 2 replaced by bosma but still only have 4 of 12 operational...

Purchases arrived in a timely way. Door lock and keypad were fairly easy to set up and get running.

Shipping was expensive and slow. Products are niy as responsive as other name brands.

I would like to return the order. How can I do this. Moving to my daughters place. Cannot use the camera

Camera doesn't connect and are malfunctioning right out of the box.

Regarding their Aegis product: In the two years I had it, it failed 3 times. The final time it failed it was out of warranty, but thankfully my credit card's extended warranty coverage reimbursed me for the cost. The keypad/fingerprint reader did not work more than 50% of the time. Furthermore, if you need tech support, it is nearly impossible to reach someone live, and there is not even a voice mail box.

Still haven't responded to my email.

The product I purchased was fine and minimal issues to install. The problem is the ticket that has been open 7636 for almost 8 months is still unresolved.