BosmaReviews of bosmasmarthome.com

Company appears to be out of business. Website is down, so devices won't work. Phone is out of service. Support chat is "Oops404". No answer to emails. Left customers out in the cold.

I have been trying to contact Bosma customer service for a while now, but there has been no response. Their phone number no longer works, and their website is completely down. Given these issues, it's safe to assume that the company has shut down. If you're considering buying their products, I’d strongly advise against it since there’s no support available anymore. Very disappointing.

I got one and after +/- one year a problem with water in the lens, I received a new one under waranty and yesterday it stopped working, reason,, water at the bottom, so they seems NOT to be waterproof!!!

We reached out for helping replacing our broken keypad. Chat couldn't help. Emailed support on 9/17 as instructed by chat. No reply.

I ordered 2 fingerprint keypads and only received 1. Your # is disconnected and my e-mails to customer service have gone unanswered.

E-mail and phone number don't work. Is this company still in business.

You do not acknowledge phone calls, email, or your support email. All my questions were ignored! I ordered and installed a new gateway, which cured my wi-fi problems. Your company was zero help. Your support rates below zero. Too bad, your customers deserve better.

X1 cameras will not stay online (older X1, sitting within 5' is dependable). The 2.4 restriction must be a factor. Anyway, I have 10 bosma products (2 Xpros, 5 X1s, a doorbell cam and aegis deadbolt). Only 5 work (that is only 5 of current 10 will stay online - 3 will not reload or reset no matter how much time and effort given (4 useless X1s, and 1 dead Xpro). X1s are cheap, but so undependable it's a waste of my money. As an early Bosma adapter- really disappointing. I have had 2 replaced by bosma but still only have 4 of 12 operational...