BosmaReviews of bosmasmarthome.com

It took multiple attempts to get a response. I own 10 Bosma products and am very happy with them but the customer service response time is to slow I returned a product after I couldn’t get it to connect

There was zero response to my request for help via chat or email. Finally found the product I needed on the website and ordered but it took almost two weeks for it to arrive.

Shipping was expensive and slow. Products are niy as responsive as other name brands.

Received all necessary replacement wires however the shipping costs were astronomical for the size of the package. The shipping cost was more costly then the replacement part itself

Doorbell cam could be better. It seems to pick up cars going by but not people.

The reason we returned the product was the hub and keypad had trouble staying connected even when other appliances did. If they somehow combined the hub with the lock the connection would be 100Xs better. kinda like the August pro only cheaper.

The product works great once installed. Installation is kind of a nightmare, not Bosma's fault specifically, but more the nature of the beast being one size fits all. Very frustrating. Once installed it is a super product, works every time. App is very good, my daughter and wife can use it easily. Will work very well for vendors. I have no sense of longevity yet, but is on high end reliability so far of the home automation genre.

The App is getting better but still random messages that my door is unlocked