BoscaReviews of bosca.com

I understand that your FedEx return labels are not set up for returns outside the U.S., but I do not believe it is reasonable for me to be responsible for a $140 return shipping cost because of a limitation with your shipping system. I am willing to return the product and complete the required return form, but I expect the company to provide a reasonable solution for the return shipping cost. If you are unable to provide a prepaid return label for Canada, please arrange an alternative shipping method or confirm that the full return shipping cost will be reimbursed once I provide the receipt and tracking information. I should not have to absorb a significant shipping expense due to a return process limitation on your end. Please let me know how you intend to resolve this before I ship the product back. Thank you,

I purchased a briefcase and wallet from Bosca. I found another one I liked better. I kept the wallet. I never took the briefcase outside, removed any of the tags, or used the briefcase in ANY way. I returned the briefcase, and received an e-mail saying that I had used the briefcase and they are not accepting the return. This is an absolute lie. *edit* That bag was NEVER used. None of the wrapping was removed and I barely removed it from the bag. I found another bag I liked better and returned it. Your customer service is AWFUL and you don't need to be patronizing. There are other reviewers who have said the said thing about attempting to return an item. You are dishonest and rude. Your awful reviews speak for themself.

Purchased a portfolio for my wife in 2021 from a Bosca store. The outside is elegant and has started to wear as Italian leather should. The inside liner has started to crumble and fall apart in small bits. I emailed Mariah from the Warr. dept.. She requested photos. They show no damage and the portfolio had the BOSCA tag inside. She said that this portfolio has not been produced in 20 years and I believe that there is a problem with the portfolio's since they are made with a different product now. The store I purchased it from might have had it for as she stated for "many many many years". She offered a 35% discount. The problem I have is that only a Bosca dealer/store can sell their products. This was purchased from a Bosca dealer as the other 14 or 15 Bosca products our family has purchased, ( we are a Bosa family). My question is - If they won't warranty a genuine product because of the time it may or may not have spent on their dealers shelf, they should have a buy-back return to factory mandatory program for their dealers / stores. Their products are usually 2 - 3 times higher than other similar products or knock offs but they had a 3 generation family backed name and always been quality leathers. We are very disappointed in a company we have loved for many years. Time to change to a brand that values its customers and we can have faith in.

had wallet in my pocket with a coin. coin left a permanent indention, so did my phone. like other have said it is supposed to be italian, but has a tag sewn inside that says made inching. be=even if it is actually italian and bosch, they should have went a bosch tag inside not a china one!!! will stick with royce or coach. dont know how the other guy in the review got 4 replacement wallets in 13 years from bosch, sounds fishy. they dont even care when you try to get a replacement. and the free gift is a $50 keychain for doing a review,lol. this keychain looks like it was made by temu…. pathetic. there are several scratches and dents that wont come out and i only carry this wallet out on special occasions….. NOT HAPPY!!!!

I recently ordered this item from Bosca - OLD LEATHER Full Gusset, 2 Pkt Card Case W/ I.D.. I placed the order on Thursday of last week. I received it on Saturday and placed my cards into it on Sunday. I like the card wallet. The leather is nice and it has plenty of room for my numerous credit cards. BUT Bosca's customer policies leave something to be desired. On Monday, Bosca put my card wallet on sale for 45% off. I emailed customer service asking for a price adjustment. I was told no. It is against company policy. I could not return my item and re-order at the lower price since I had already used the wallet. You can only return unused items. Very poor customer policies which leave a bad taste in your mouth. One other thing - I submitted this review on the Bosca website and they have not posted it.

Warranty claim is a lie. Their wallets are of poor workmanship. They are nice to look at it, but not for everyday use. Their customer service in Ohio is pathetic. Google them and see for yourself the run down building they conduct their business from? If they take such a serious approach in their quality of products as they stated in their response. Why was I given such a hard time about a replacement. I sent pics of the damaged as per request and called multiple times looking for answer and all I received was the run about. Sorry but I do not trust a single word in your reply. Wallet was replaced 3 times, not 4 . This should tell you that their quality of their products is sub par. Bottom line is if you claim a lifetime warranty for defects, you should honor it. Otherwise its false advertising.

3 bags and $650 later a bust. Bought leather bag twice and on 3rd replacement and straps snap within days. Bought on Klarna and they sent it to collections. Why am I paying for a faulty product. What a joke

I used to hold Bosca in very high regard… even posting a complimentary review or two. Their leather products and their refill paper were of very high quality. That is, until I went to purchase some refill paper for my Bosca portfolio and the quality was disappointingly inferior to the same product I purchased a few months prior. I attempted to post a review on their website indicating my displeasure with the change over three times, and Bosca refused to post the comments. It speaks to the integrity of the company or lack thereof. So these other comments about the inferior products are no surprise to me. Update – 11/11/25: The positive review I originally wrote about Bosca’s paper was from before my disappointing experience in December 2020. Yet their website now shows a posting date of 8/12/24, as if it were recent. That’s misleading. Their continued dishonesty, and steadily declining ratings, make it hard to see how they’re still in business.