GEMC779
What a Customer Nightmare and I live 40 Miles from Company!
Purchased a belt on line and I live 40 Miles from their operation. Took three weeks for belt to be delivered and then they mailed the wrong size. Took another two Plus weeks to get a Return Authorization. They received the return in two days and that was two and a half weeks ago. Called Customer Service and inquired on my belt exchange and was told it was in process. That was 10 Days ago and still no belt. To say they have problems is an understatement and as far as Customer Service - What a waste of energy as they do not get any results other than make excuses for the company. I just left a message for a refund rather than an exchange. Wonder how long that will take? Suggestion - Shop somewhere else!


