customer
Used the product the following day became very ill! Beware!
After using product following day became severely Ill. I developed a upper respiratory infection shortly after. After calling customer service I wait a few days for a return call. Upon receiving return call this disgusting lady in customer service who had no manners mocked my situation telling me how long the company has been in business. She was rude uncaring and acted as if it was not possible that any of the cans could be contaminated. I then asked for the insurance company that represents them and they didn't even know who it was? She passed me through to another man who was kind but cluess. Claimed he would have someone call me back that never happen. I will be speaking to legal about moving forward with proceededings against this gimmick they sell.
Response from Boost OxygenJan 24, 2023
We're sorry to hear about that. Our customer service rep told you how long we've been in business for because we have never had any reported cases of someone getting sick from using our product. She was also not rude to you and was simply explaining that this isn't something that happens to customers who use our products. The production process was also explained to you to show the steps we take to insure no outside contaminants make their way into our canisters. Quality control is something that we take very seriously. Oxygen does not cause upper respiratory infections. Oxygen is actually as a treatment for upper respiratory infections in some instances. We're sorry that you were sick but it's hard to believe that our product would be the cause of that. You can read through our other reviews and see for yourself how Boost has helped people with different needs and in different situations.