BoomerangmeReviews of boomerangme.biz

I would like to say a big thank you to Diana for all her help. She was extremely helpful, friendly and patient throughout, and went out of her way to make sure everything was sorted. It was a pleasure dealing with her, and I really appreciated the time and care she took to help me. Excellent service from Diana. Thank you!

Boomerangme has been an extremely frustrating experience. We were charged approximately $400 per month through automatic withdrawals for the past 6 months, despite receiving no service or value in return. We have repeatedly asked them to stop the payments and cancel our services, but they have not returned our calls or responded to our requests. We also requested a refund and have not received a response. Based on our experience, I strongly recommend carefully reviewing the billing and cancellation terms before signing up. We feel ignored and disappointed, and we would not recommend this company. I wish I can upload screenshot on this review so you can see the performance reports. Shows no activity whatsoever.

We had a very disappointing experience with Boomerangme. A member of our team accidentally activated a $796.93 upsell through what appeared to be a one-click process. He contacted support within approximately 30 seconds to explain the mistake and ask for the transaction to be reversed. Boomerangme acknowledged that the refusal to refund was based on company policy rather than any technical inability to process it. Their representative even suggested that we contact our bank to request a chargeback. We repeatedly asked to speak directly with a manager. We were told the matter had been escalated and promised a response within two business days, but no manager contacted us. After further chasing, we were simply told through customer support that the owner had refused the refund. Regardless of the refund policy, I expected a company handling business payments to provide a confirmation step before a substantial upsell charge and to respond promptly and directly when an obvious mistake was reported immediately. The lack of meaningful management communication has left us with very little confidence in the company.

Similar sentiments as other. The platform is a complete scam. UX is terrible. Marketing is deceptive. There is no free trial it is paid. Difficult to get a refund even when no leads are provided. What a waste

The amount of support is incredible - from your own account manager to webinars and live google meet calls. It really leaves you feeling so supported. The set up of sub accounts has been very well thought out. The interface is well laid out - once you get used to it. It is very reliable. I've never experienced any downtime. It improves all of the time - something i have found incredibly impressive. Everyone works so hard to ensure it's always as good as it can be. The AI elements are also improving all the time. It's great value for money It is quite a learning curve at first - but that's only because it's so good! The design is great, but where there are lots of features, it does take time to learn how it all works. The site isn't very well optimised for mobile - especially with the drop down menus, they are very hard to read. Absolutely brilliant. You feel very supported. It's a brilliant system. I'm so glad I've found it. The team are brilliant. Always reachable. Always there to help. They constantly are forward thinking and they are always improving the system and the offering. Better than I expected!

Como fundador de una agencia partner que ofrece programas de fidelización digital a restaurantes y cafés, Boomerangme me dio exactamente lo que necesitaba para lanzar el negocio sin tener que construir tecnología desde cero: tarjetas de fidelización en Apple Wallet y Google Wallet, sin necesidad de apps, con CRM y automatizaciones incluidas. El proceso de configuración del white label (conectar mi propio dominio vía CNAME) fue sencillo una vez entendí los pasos, y la documentación disponible ayuda bastante a resolver dudas técnicas. Lo que más valoro es que puedo ofrecer la plataforma bajo mi propia marca a mis clientes, lo cual le da mucha más credibilidad a mi agencia frente a los negocios locales. En general, ha sido una base confiable para construir mi oferta de servicios, y recomiendo la plataforma a cualquier persona que quiera montar una agencia de fidelización sin desarrollar tecnología propia.

This rewards company has been great for our small business. It provides us a quick and easy way to reward our most loyal customers and provides plenty of tracking to keep us informed. I gladly recommend this service to any small business that is trying to reward it customers and keep them coming in the door

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