Books-A-MillionReviews of booksamillion.com

Ordered very expansive book - $200+ and it is in backorder status now and obviously cannot arrive on time. If you try to cancel the order - this will never happen. You can't even cancel the payment as it stuck in pending status forever. Say bye-bye to your money if your book is out of print...

Positive: I found two books that I couldn't find anywhere. Negative: They didn't ship my order for about three weeks. I requested a cancellation. I sent two emails, used their form, called their number. I never got a response but they promptly created a shipping label right after my first cancellation request.

Some people are obsessed with shoes. As a high school English teacher, I am obsessed with books. If I EVER get my books, I will NEVER EVER order from BAM again. My order has been marked Pending for weeks. I can no longer cancel my order. The books I ordered 2 months ago were a gift. I have since ordered them from Barnes and Noble and they have been delivered!

Ordered a box set and it immediately said back ordered it said that for a month so I decided to call (btw they have no way to contact them off of there website I had to go to Reddit for their number) and they told me it was out of stock which they should of had on the item before I actually bought it but they told me they were getting a new shipment in in a couple of weeks and I was next in line , so I was satisfied at least I was gonna get my product or that’s what I thought until this morning when I got an email saying the order was canceled ! I would not recommend this place at all it honestly just feels like a huge scam

It took a month to receive a response, that was not personalized. You already broke your ridiculous deadline. Your business model is fraudulent. You know damn sure, if you would come clear to customers before they would authorize you to charge them, that you are going to take months to fulfill the order, no one would ever buy from you.

Hi, I posted a review here a while ago and thought I should give an update. Basically, I ordered a book set from them back on Christmas Day and nothing ever arrived. I got a few emails claiming the item was "backordered" but never received any form of update as to when it would arrive. Now they've emailed me saying my order is cancelled and it seems I havent been refunded. Do not bother with this company even if you are desperate for whatever book you're looking for.

I bought three books and a beautiful calendar. I wanted to return one of the small books. I emailed twice to get a return by mail label, and never got a response. I have now called twice and not gotten through, despite it being business hours. I am deeply disappointed with this BAM, and I will never order from them again. I suggest Thrift Books, Barnes and Noble, truly any other company!

If I could give zero stars I would. Buying from inside a store is not an issue... however I ordered 3 books one said in stock, two others said limited, EXACTLY a month ago... literally as soon as I ordered I received an email saying the books were backordered...however at the time I didn't think anything of it, since I paid .90 extra per book to have them ship when they were available, I figured the one that said in stock would ship.. and the others a few weeks later.. however I have received NOTHING. I have emailed a few times asking about my books.. I have never received a reply. I will NOT be spending my money with this company ever again. I wish I would have read reviews first.. HORRIBLE COMPANY!! I will be taking my money to Barnes and Noble.