Manny V.
Dear BookOTrip Management Team,
Dear BookOTrip Management Team, I hope this message finds you well. I am writing to provide feedback for Tiya Siby, who has been assisting me with booking international flights for the past few years. Tiya has consistently demonstrated exceptional professionalism and dedication in her role. She is always prompt in her responses and consistently keeps her promises to follow up on inquiries and requests. Her friendly demeanor and outstanding customer service skills have made every interaction a pleasure. What truly sets Tiya apart is her willingness to go above and beyond to ensure customer satisfaction. On numerous occasions, she has gone out of her way to accommodate my needs and preferences, demonstrating a genuine commitment to delivering the best possible service. In my opinion, Tiya Siby is a valuable asset to your firm. Her dedication, efficiency, and excellent customer skills make her a standout representative of BookOTrip. I am truly grateful for her assistance over the years and would like to extend my best wishes to her for continued success in her role. Thank you for providing such outstanding service, and please convey my appreciation to Tiya for her exceptional work. Best regards, Manny Varghese JAX/FL/USA.
Response from BookOtripFeb 26, 2024
Hi Manny, Thank you very much for taking the time to share your feedback. We are thrilled to hear about your positive experiences with Tiya's assistance in booking flights. Tiya embodies the dedication and commitment to customer satisfaction that we strive for at BookOTrip, and we are grateful to have her as part of our team. We appreciate your continued support and look forward to assisting you with your future travel needs.