Jiji
Enjoy my $20
Absolutely scammy business practices. I signed up for my first book for $5, I even opted out of the ugly free hat. I signed up 9/18. I haven’t even received my first book when I’m suddenly charged $19 on 9/25! I thought I thoroughly read the terms, I was expecting to pick a book or skip by 10/6. I was told I could do that or cancel anytime, but then they turn around and say I “agreed to be charged one full month at least once”, so even though I offered to RETURN THE UNOPENED BOX, and told them I will not use the credit I just paid $20 for, they REFUSED A REFUND. So enjoy my $20 tip for nothing, wish I could have used it to donate a book to a child or something instead. This company’s whole profit plan hinges on consumers not thoroughly reading the fine print, or simply forgetting to cancel. Will also be reporting this to the BBB. Shame on you.
Response from Book of the MonthSep 29, 2025
Thanks for trying out Book of the Month. Some of our enrollment offers include a commitment to renew. This information is clearly disclosed during the enrollment process, but we understand that you may not have seen it and that the timing of your first and second charges were close together because of the date on which you enrolled. We do this because we want people to experience Book of the Month as it's meant to be used, which is a monthly service to discover the best new books. We're sorry to hear that you didn't enjoy your experience, but we do really appreciate the feedback. If you need any further assistance, please reach out to us directly at [email protected].