Book of the MonthReviews of bookofthemonth.com

BOTM has really gone down hill. The picks are all over the place, loyalty bff features have become free “add ons” instead of a free book, you can no longer pull from your want list if you don’t like what’s available for the month, they have a bunch of features no one asked for, and (three times now) my pick has been “popular” (aka poor planning) and not arrived until the 28th-30th. If any other business didn’t deliver on the ONE THING they were supposed to, they would have made it right. They are doing so much with magazines, 100 year celebrations, offbeat finds, podcasts and audiobooks but it’s at the expense of the actual books we are purchasing. It’s embarrassing that there is only one thing they are supposed to do: ship a book once a month. They cannot do that. Oh! And! The books physically smell bad (there is a Reddit on this problem, I’m not the only one). I’ve have years with them and my grandma used to submit by catalog back in the day. They’ve been a staple in my life and a big deal in my family. I would rather shop local than continue to spend with a brand that acts like book martyrs. If I see one more article from them about how “no one reads any more” I’m going to lose it. Ship our damn book so we can. To BOTM: clean up the dead weight of your offers, let us choose what we want to read if we don’t like your 5 (you still get full price), don’t make loyal BFFs pay for the theft of birthday and lolly books (set a 2 month+ minimum), and plan appropriately based on a book’s reviews! This should not be so hard!!

If you're a reader - or know someone who is - this is a great membership. I've discovered some great books through BOTM. You can skip a month, if you don't find something you want to read. It's easy and fun!

I've been a member of Book of the Month for more than six years, and have had a great experience with them. Nobody beats the price and convenience. Also, their customer service has always been fast and helpful, my books always arrive within a week, and most importantly, I've discovered new authors and genres through my membership--I love how BOTM has broadened my horizons. Thanks, BOTM!

Been getting books for over 5 years now..I love it

Easy to use and fun topic. Not a lot to say about it

Terrible customer service and shadey practices. They hire horrible reps like Vin, with zero descalation skills, that does nothing to provide any reasonable customer service or solutions. I had cancelled my service and gotten a refund. Now i noticed that months later, i still have monthly charges for may, june,july and august, when i have writte confirmation that my membership was cancelled. They are sneaky, check you credit card statements.

I love getting new books every month!! It is so easy to use!

I have been a member for only 3 months. I am enjoying it. I like the idea of being able to skip if I need to. I gave it only 4 stars because I feel that the selection may be too limited. It could be that I don’t fully understand yet how it works too! I will keep using the service.