Mickey H.
I placed the order of which I emailed…
Before you order from this company be aware that they are based in China. I only became aware if it after I placed and emailed to cancel because it was a Christmas present and wasn't going to arrive on time, which was ignored. The item arrived and it was terrible cheap quality and not at all like the pictures and I emailed customer services to ask for a returns label which was also ignored. Edit: their response telling me to contact customer services is a joke because I've emailed them so many times and they haven't once responded.
Response from BOOK NOOK WORLDAug 29, 2026
We’re very sorry to hear about your experience. Unfortunately we can't find your order in our system. Please contact us directly by email with your order number so our customer support team can look into the issue and assist you as quickly as possible.



