BOOK NOOK WORLD Reviews | Read Customer Reviews of booknookworld.com

BOOK NOOK WORLD Reviews | Read Customer Reviews of booknookworld.com

BOOK NOOK WORLD reviews

55 approved reviews, newest moderated first

Val G.
Dec 24, 2024
Site BOOK NOOK FR malhonnête
J'ai commandé sur BOOK NOOK FR le 12/12/2024 Je devais recevoir ma commande 3 à 7 jours ouvrés, nous sommes le 24/12 et toujours rien. Entretemps je me suis aperçu que les produit venaient de Chine. Ce site est malhonnête, non seulement ils ne livrent pas dans les temps, et ne précisent pas que les produits ne sont pas en France.
Response from BOOK NOOK WORLDFeb 11, 2025
Thank you for your comment and feedback. However, we would like to clarify that your order was not placed with us at Book Nook World. We kindly ask for your understanding that you are actually leaving review for us, BOOK NOOK WORLD. Thank you.
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Sophie
Dec 17, 2024
fuyez!
j'ai commandé le 01 décembre et toujours rien 16 jours plus tard! Impossible de joindre quelqu'un! Fuyez!
Response from BOOK NOOK WORLDOct 19, 2025
Hi there, We’re truly sorry to hear about your experience. However, we couldn’t find any record of your order in our system, which makes us think this review may not be for our store. Please reach out to us directly with your order number or any proof of purchase — we’ll be happy to look into it and assist you right away. Thank you for your understanding.
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Jérémy B.
Dec 16, 2024
C'est du gros drop shipping
C'est du gros drop shipping, j'ai reçu ma commande et l'emballage est en chinois et le même produit est à moitié prix sur Aliexpress. Le produit reste cependant de qualité S'ajoute à cela qu'il est impossible de laisser un avis, les avis présents sur Booknook-france sont donc des faux Idem les commentaires sur les posts Insta Facebook sont supprimés dès qu'ils ne vont pas dans leur sens
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Christelle C.
Dec 12, 2024
Arnaque
J'ai commandé le 26/11 et toujours rien. J'ai envoyé un message dans contact et une personne me répond que je me suis trompée de site!!! Le chat répond à côté.... deg site frauduleux à fuirrrr
Response from BOOK NOOK WORLDJan 19, 2025
Thank you for your comment and feedback. However, we would like to clarify that your order was placed with Mon Book Nook, not with us, Book Nook World. We have already explained this to you several times, and we kindly ask for your understanding and consideration. If we have made any mistakes, we are more than happy to be judged for them, but in this case, we have done nothing wrong. We recommend reaching out to Mon Book Nook’s customer service for further assistance with your order.
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Claire
Dec 4, 2024
Scammers
Same experience as the other 1 star review. I never recieved my booknook and the shipping they gave me gave no updates. I tried emailing them to no avail and they have no other means of contacting them (shocker). Their tiktok has similar comments from other customers. I've raised a dispute with my bank - DO NOT BUY FROM THEM!
Response from BOOK NOOK WORLDOct 19, 2025
Hi there, We’re truly sorry to hear about your experience. However, we couldn’t find any record of your order in our system, which makes us think this review may not be for our store. Please reach out to us directly with your order number or any proof of purchase — we’ll be happy to look into it and assist you right away. Thank you for your understanding.
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Jill O.
Nov 21, 2024
Recommended with reservations
Edited to add: The company finally did respond to my PayPal complaint, refunded my charges, and shipped the item to me free of charge. I'm changing my rating to three stars (not five because of all the effort it took for me to get a satisfactory resolution.) I've had a very bad experience with booknookworld. First, they promised to ship with USPS, but instead they shipped with a company I've never heard of; my order was never delivered; and now I cannot get them to reply to my phone or email messages. I've had to file a case with PayPal to dispute the charges to my account. I DEFINITELY DO NOT RECOMMEND THIS COMPANY.
Response from BOOK NOOK WORLDOct 19, 2025
Thank you for taking the time to share your thoughts — we truly appreciate your feedback. We’re very sorry for the inconvenience you experienced and understand how frustrating that must have been. We’re glad to hear that your issue was eventually resolved and that you received your refund and item. Your comments will certainly help us improve our communication and shipping processes to ensure a smoother experience for all our customers. Thanks again for your understanding and for giving us the opportunity to make things right.
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Marie
Mar 15, 2024
Site sérieux mais ce n'est qu'un revendeur
J'ai acheté le book nook en kit "museum of astronomy". Je l'ai reçu en 8 jours, expédié... de Chine ! le site (américain) n'est donc qu'un revendeur et doit se faire une marge gigantesque. Pour autant, le suivi de commande est top, j'ai pu localiser le paquet à toutes les étapes de son parcours, de l'expédition jusqu'à ma BAL (n° de tracking disponible dans l'espace client sur le site internet). Le produit est d'excellente qualité, les couleurs sont vives et les détails soignés. L'éclairage fonctionne (2 piles LR03 non fournies). Le mode d'emploi est intuitif (quasiment pas de textes mais nombreux schémas de montage). Je suis satisfaite dans l'ensemble, c'est un site sérieux (j'avais quelques craintes sur ce point) mais vu le prix, il vaut mieux réserver les commandes aux modèles de booknook qu'on ne trouve nulle part ailleurs (le site reste cependant moins cher que le revendeur français booknook.fr)
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