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Bookingbuddy (bookingbuddy.com) has 152 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Micah
HORRIBLE CUSTOMER SERVICE AND MISLEADING INFO!Waited on hold 2 times over 20mins and they picked up and hung up, finally got someone 3rd time who lied , wouldn't transfer me and would not honor their own policy! Never again will I work with this company!
John C.
Totally misleading! They show prices which relate only to a single night and mislead you into thinking they are cheap. In reality they are only able to access higher rates than other sites
Jim B.
Terrible rates - I have never found good rates at this site. This time I looked at a car rental rate. I have already secured a rate for economy car through Costco for $15.91 for one day/same day rental. Bookingbuddy is $60 - $70 for same day same car class - but advertised "come-on" is for $7/day. Ridiculous - you cannot find a higher rate no matter how hard you try.
Judy B.
a few weeks ago I used booking buddy to book a hotel for 1 night stay and a park and cruise package. upon arriving at hotel I did have reservation for night stay but no park and cruise. I had to pay $75 more than quote from booking buddy. Can not trust them to make reservation for what I ask for. will not use again.
Joan W.
We will NEVER use Bookingbuddy again! We booked a hotel with them and then realized it was not the right one and changed it. We got a cancellation confirmation and we were never told anything else. The amount of the 1st room was then charged to our card. So we called and were told sorry- that was the cancellation fee. The whole $184.21 which we were going to pay for the room. They said it was too late- 5 minutes after booking and 3 days before going. They are horrible and horrible customer service. Go direct through airlines and hotels you get best rates and best costumer service. NEVER AGAIN!
Flying D.
Popup advertising that was hard to block.
Michelle
Just tried to book a hotel for our anniversary on Saturday 2nd September but their calendar states that it's Saturday 1st September - WRONG!!
JILL P.
Tried to book a hotel in December. Sunday 10 December. On their site calendar says Sunday is the 9th ???? No its not so didn't chance it !!😨
