P.B.
Booked a flight
Booked a flight. They called me later and told me I had to fly stand by because the flight was full.It was not full,I checked with airline. They lied to me .Then they wanted to upcharge me 55$..DO NOT USE BOOKINGBUDDY.
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Bookingbuddy (bookingbuddy.com) has 152 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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P.B.
Booked a flight. They called me later and told me I had to fly stand by because the flight was full.It was not full,I checked with airline. They lied to me .Then they wanted to upcharge me 55$..DO NOT USE BOOKINGBUDDY.
Gwendolyn J.
TOTAL TOTAL SCAM. Lost 2k to them on airline tickets that never materialized. RUN FROM THEM. Run!
Marisol W.
This company is not real I research for it , people from India who scam people.bookingbuddy They book air lines tickets they charge you and 4 hours later somebody call saying ticket was not available and the money you paid was a holding fee.and don’t call back because de money you already paid is not refundable.
Response from BookingbuddyMar 11, 2026
Thank you for sharing your feedback. BookingBuddy.com is a U.S.-based company headquartered in Cambridge, Massachusetts. You can find our business details in our Privacy Policy on our website. BookingBuddy is a travel search and price comparison site—we are not an online travel agency and we do not process bookings or payments. Our platform displays flight prices from various travel partners so users can compare options, and any reservations are completed directly with the travel provider you choose. If you believe you were charged improperly or may have been the victim of fraud, we recommend contacting the company you booked with as well as your credit card provider as soon as possible. Your bank or card statement should show the name of the company that processed the charge. If you’re able to share the name of the company you booked with, please feel free to let us know. We take reports like this seriously and want to ensure that any problematic providers are not featured on our site.
MJR
They don't help at all. DO NOT USE BOOKING BUDDY! So many other websites to use. Please don't waste your time with bookingbuddy,com
Response from BookingbuddyFeb 23, 2026
Hi, We’re disappointed to hear that your experience didn’t meet expectations. BookingBuddy’s goal is to help travelers easily compare options and find the right trip, and we take feedback like this seriously. If you’re willing, we’d like to learn more about what happened and see how we can help. Please go to www.bookingbuddy.com and navigate to Contact Us to provide us additional feedback. Thank you for sharing your feedback.
Mary W.
Don't book with these people. They don't return your calls and aren't any help when you finally get ahold of someone. Stay away! They refused my refund when canceling my airline ticket. They said they told me it was non refundable but I don't remember that. Better to go direct. Good Luck.
DAVID
Booking Buddy is a scam. They let you book flights that are already full and expect you to go on standby. Then when you say that you cannot go on standby they try to make you pay almost double what you paid to get another flight. I will never try to book with them again and will tell everyone that I know about their dishonorable practices.
Response from BookingbuddyOct 29, 2025
Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience. BookingBuddy is not a travel booking site. We provide travel recommendations, but all bookings are made directly through third-party companies and not with BookingBuddy. I recommend looking at your bank statement to find the merchant you booked with and reach out directly to them.
Patricia B.
I HAD MY NIECE RENT A AIR BNB FOR ME IN MANCHESTER ENGLAND @2 Malta Street in Manchester and it was a horrible experience, the bed was all spring, we had to use the pillows to help cushion us from the wires in the bed, same for the pull out that my son slept on, he also had to use the chair cushions for the pull out bed. That mattress should have been thrown out and no one should have that kind of experience for a service that was paid for. I would never use this site again. Unit G16 Please get rid of that mattress, its has done its days. I should have been refunded.
Response from BookingbuddyAug 8, 2025
Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience. BookingBuddy is not a travel booking site. We provide travel recommendations, but all bookings are made directly through third-party companies and not with BookingBuddy. I recommend reaching out to Airbnb to let them know about your experience.
Jill B.
They allow scammers in thier website - I recently booked airfare weeks before my trip and a week before we left they canclelled my flight stating the airline overbooked which was a flat our lie because the flight was still available - will never use these guys again and when I tried to reach customer service they wanted me to pay 5 dollars to speak to someone - TOTAL scam website!!
Response from BookingbuddyApr 29, 2025
Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience. Just to clarify, BookingBuddy is not a travel booking site. We provide travel recommendations, but all bookings are made directly through third-party companies. I recommend reviewing your bank statement to identify the specific merchant you booked your vacation with, and reaching out to them directly to share your concerns. If you’re able to let us know the name of the company you booked with, we’d greatly appreciate it. This will help us ensure we’re not affiliated with them going forward.