Booke AIReviews of booke.ai

Having booked 5 demo's, none actually happened. I had to pay to try it out. Within a few days i realised it added work rather than reduced work loads for Quickboks. I have cancelled but had to spend £100 just to find out how it worked. Dissapointing. I asked them to refund the payment and they have refussed

It is useful but it woulld be nice to have the abiity to delete duplicates and merge transactions with their receipts. Also would be nice to set it to USD so it stops telling me it is in Euros sometime. I am not sure if it is an AI that learns anything as my transactions are usually from a lot of the same suppliers but it classifies them as bills or expenses and I do not understand why. Overall, it is still easier to process invoices and receipts compare to QBO.

I have had a very frustrating experience attempting to vet Booke.ai for my practice. Despite the marketing promises of "Robotic AI," the human side of the business—specifically the leadership—is incredibly disorganized. The CEO and owner, Vadim Chumak, personally canceled two scheduled demo meetings with me last minute. After I waited weeks for one of these slots, Vadim chose to cancel just hours before the meeting was set to begin. Instead of a proper walkthrough, I was sent a "recorded interactive demo video" that is less than 3 minutes long. The video is entirely surface-level and provides no more information than what is already available on their website, making it worthless for an accounting professional who needs to see how the system handles complex tasks like Job Costing, Class tracking, or Journal Entries. If the owner of the company cannot be bothered to show up for a sales demo or provide a meaningful explanation of his software's capabilities, I have zero confidence in the support or reliability of the product itself. I fully anticipate that Booke.ai will reply with a generic response claiming they have "taken steps" to improve their demo booking process, much like the boilerplate apologies they have issued to others dating back to 2024. Given that the owner personally handled—and subsequently canceled—my appointments at the last minute, I find these excuses to be entirely hollow. If the leadership is still blaming "scheduling issues" after years of similar complaints, it is clear that the lack of accountability is a fundamental feature of the company's culture, not a temporary glitch. Avoid.

I scheduled a demo with them, but no one showed up. How can you rely on a company that doesn't bother to let you know that they can't make it to the demo?

I really like the interface - it's clean and easy to navigate. A lot of the work is already handled in the background, so I mostly just review and move on

Got stuck setting up a multi-currency client. Support joined a screen share and fixed it fast, took about ten minutes. Definitely a real expert, not automated support.

Staff actually enjoy work again. My team was burnt out on data entry. Now AI Bookkeeper does that part and they spend time on actual accounting. Two people who were thinking of quitting just stayed.

We attempted to schedule a demo with Booke AI over the course of two months—multiple times as a team and individually. Unfortunately, the experience was consistently disappointing. On several occasions, including our most recent attempt, the meeting was canceled just minutes after it began or right before it was scheduled to start, without any prior notice or follow-up communication. Despite repeated efforts to confirm a suitable time or request alternative options, we received no response from the founder, Vadim, or the team. This lack of professionalism and accountability raises concerns about the company’s reliability and commitment to potential clients. Disappointing experience overall, especially for a product that shows promise but is poorly represented.