Great shopping experience, quality product, and subsequent customer service experience! Can recommend shopping here in the future
Response from Boody USJun 24, 2025
Thank you very much for your kind review, Erin! We're really pleased to hear of your positive experience with our Community Happiness Team. Your support is invaluable to us!
LL
Loren L.
I originally left a message upset about…
I originally left a message upset about their return policy, having no exceptions for the return shipping even if something is not mentioned in their description. However, they were allowed me to exchange it for free, and I am really appreciative that they went above and beyond to satisfy one customer, so I revise my review and recommend this company.
Response from Boody USJun 19, 2025
Thank you so much for updating your review and for giving us the opportunity to make things right, Loren.
We truly appreciate your feedback and understand how frustrating it can be when expectations aren't fully met. We're glad we could resolve the issue and provide a solution that worked for you.
If there's anything else we can do for you in the future, please don't hesitate to reach out!
With Gratitude,
Team Boody
DU
DustyCustomerAbides
Shopping with Boody was very easy
Shopping with Boody was very easy: the website's UX design is very intuitive, making it easy to navigate; the checkout and payment processing systems is standard, and it conveniently allows for multiple methods of payments; the media showcasing the merchandise is true to the product's quality and offers multiple perspectives of the merchandise for better viewing; and shipping and delivery was sufficiently speedy, and the tracking systems was at par with today's standards.
Although, not so much of a fault as it is a concern, supply could run short for in-demand merchandise(s), which may be inconvenient for many.
Overall, I haven't had a bad experience as of yet, thus I'll positively recommend shopping with Boody not only for the overall shopping experience, but as well as for their mission and the nature of the business' practices, which is sustainability, environmental consciousness, and quality.
Response from Boody USJun 17, 2025
Thank you so much for taking the time to share such a thoughtful and detailed review!
We're thrilled to hear that you had a smooth experience navigating our website. It's especially encouraging to know our mission and values around sustainability and quality resonated with you!
We appreciate your honest note about stock availability on popular items. You're right, demand can sometimes outpace supply, especially for our most-loved styles.
Thanks again for your support and for recommending Boody. We look forward to having you shop with us again soon!
JU
Judith
I love Boody.
I love Boody so much. There products are wonderful, natural fibers, well designed, and so comfortable. They are well priced for the level of quality. Even their customer service is top notch, which is a rarity nowadays.
Response from Boody USJun 18, 2025
Thank you very much for the kind feedback, Judith! We're so happy to hear that we're ticking the boxes for you.
Your support and feedback are both so valuable to us. Thank you again for sharing!
PS
patti S.
I made an error when i placed my order
I made an error when i placed my order. I keyed my email in wrong! They helped me find my order and it arrived in a very timely manner! The fabric is wonderful. I’ve been wearing the leggings and undies for years and they hold up very well through all the washing
Response from Boody USJun 10, 2025
Thank you for sharing your experience, Patti! We’re so glad our team could help you track your order despite the email mix-up.
It’s fantastic to hear you’ve loved the fabric and that your leggings and undies have held up well over the years.
We really appreciate your continued support!
LM
LaRessie M.
I love all my products from Boody
I love all my products from Boody. Good quality and healthy for my body. I only wish you offered more plus size options. The XL leggings fit but are almost too small. :)
Response from Boody USJun 10, 2025
Thank you so much for your support! We’re thrilled to hear you’re enjoying the quality and comfort of your Boody products.
We completely understand the need for more plus-size options and are working hard to expand our range. Your feedback is really important to us.
Thanks for sharing, and we hope to offer more sizes soon! 😊
SZ
Sofia Z.
Super kind and of service 100%…
Super kind and of service 100% satisfied with customer service I will be a costumer for life, the quality of products is amazing and on top of that customer service is of great help.
Response from Boody USJun 5, 2025
Thank you so much for your kind feedback, Sofia! We are so happy to hear that you're loving your new Boody. We truly appreciate your continued support here!
JM
Jennifer M.
Pleasantly surprised
I’ve purchased a few times, and the quality is always fantastic. My last shipment arrived damaged, and 2 items missing. I emailed the company, and they responded almost immediately. Within about a week, my replacements arrived. I was a bit skeptical my first time ordering (as IG and FB ads are always a crapshoot), but my items come nicely packaged, and quite quickly. And, as stated above, they didn’t even hesitate when I sent pics of the damaged/missing items. Excellent company!
Response from Boody USJun 5, 2025
Thank you very much for the kind review, Jennifer!
We're really pleased to hear that we've exceeded your expectations here, and that you had such a positive experience with our Community Happiness Team.
We truly appreciate your support!