I used them for several years without problem.
I bought 2 horse pack saddles when aussie dollar was high and on arrival in australia when I sent proof of ownership something went wrong which I still dont know. I emailed bongo for help but they were slow in responding, the items were returned to them in U.S.
They were discarded " read someone there received free pack saddles" in my opinion.
I emailed for over 6 months to always different person till I finally received some compensation but after this time the dollar changes etc I lost over $500 in the transaction. Should have used ebay international and I would have the items now.
Mind you this was after fedex took over the company prior to that they were excellent.
LF
Liah F.
I'm upset
Well, I was dumb enough to text bongo and I had no idea it cost 5$ per message and that's all the credit I had left on my phone I'm actually upset now because I'm not the richest person ever and I don't have enough money to get another topup I wish I could take it back but I can't I'm seriously upset😦😒
LA
Lisa A.
I've been a customer of Overstock.com …
Update: I've upgraded this review from one star to three. A few hours after this post, and me sending an email to their support department, FedEx Cross Border Customer Care Team contacted me and asked the appropriate and intelligent questions regarding my bitcoin transaction. I responded immediately and am very grateful that they were the first to address inquiries I made to each party, including Overstock.com, Bongo International, and Coinbase. Hopefully, this issue will be resolved promptly. I'll sleep better knowing action is being taken. Kudos to FedEx Cross Border Customer Care Team!
__________________________
I've been a customer of Overstock.com for more than a decade. I love their option to pay with bitcoin. I have never had an issue with them. Unfortunately, they use Bongo International as their third-party shipping to Costa Rica. I completed the order, filled out the required shipping information, and read their terms of service completely before processing a payment of more than $4,000 (total order, shipping, and port fees - door to door) for a total of $1,200 in merchandise. Bongo International accepted the payment of 1.58855200 BTC and even provided a pop-up stating the payment had been detected, but that processing could take up to an hour. It's been seven hours. I have neither received any receipt nor does Overstock.com have any record of the transaction taking place. All of my items are still in my shopping cart. I found their Facebook page and sent a message and was given an email to create a support ticket. I'm told it can take up to 72 hours to receive an answer.
After reading these reviews, I'm terrified. I've been saving up for this purchase for months. My money is gone. No one has confirmation of receipt. There is no transaction ID or order confirmation. I'm hoping Coinbase can help as I've reached out to them in hopes they can confirm the transaction.
How does this happen? How can a website like Overstock.com trust this company?
My best best for now is to stay in touch with Coinbase. This is a horrible service. If a company processes a payment, they should at least send a receipt. So disappointed.
My ticket at Bongo International is #55892794E-3A05D7AD. I will continue to follow up with this post until the issue is resolved.
AB
Abraham B.
Bongo 5 star
Bingo is best and now I will shop and receive things with confidence because of their excellent service.
KI
kitteneye1
Ужас!
Ужас!
Ужасная доставка, очень медленно, дорого, за все нужно доп. доплачивать ( и это несмотря на годовое взнос)
Viabox Лучше! Там дешево, без доп.оплат и без годового взноса, быстро, много способов доставки, можно оплачивать биткоином и пейпалом
DO
DIDEM O.
BONGO! WHERE ARE YOU?
I am DIDEM OZGUL, from Turkey and I bought a watch from invictastores.com. Invicta company sent the product to bongous but I am worry about the international shipping. I am waiting patiently but I do not have any information for my order now, no tracking number!
Is there any way to reach Bongo? I am really worry now, reading the other messages about the company. Paid a lot of money and I hope I dont lose... It was my husbands' gift for the wedding day... Very sad...
MM
Marian M.
This is a Big fraud.
This is a Big fraud company! Suddenly they can't ship to Greenland, as they used to and refuse to return our goods to where we ordered it. We just lost our money and they couldn't care less! Of course, they know we can't touch them so they don't give a f...!
Hope they are proud of them selves!
...and still no response... Jan. 7, 2018
DP
Dany P.
cest de arnaque
service tres tres lent completement deconnecter super cher 150$ pour le shipping dun manteau leger faite en plume leger comme air.
