Bonefish GrillReviews of bonefishgrill.com

Why does Bonefish get so many bad reviews?

Probably a waste of time because they do not seem to reply to reviews, good or bad. They advertise that their gift cards never expire and never have added fees. However, last week we were in their restaurant in Wilmington NC and they did not accept the gift card I had and was told it was expired. We buy their gift cards every year to give away, but no more. I wrote to them about this and … crickets! Update, I received a call from Katie a “managing partner” weeksago. Said she was sending me somethin, and it never happened. I’m buying gift cards elsewhere this year.

Fabulous service from Megan at the bar as usual

They have such good food nice bathroom’s very delicious desert you can draw on the table nice decoration very fancy nice waitresses especially Nicole and all the other workers kids proof

This evening on my husband birthday we went to Brooksville Fl Bonefish Restaurant and had a horrifying experience, out of bread only serve upon request, all our side dishes were rotten white/yellow broccoli, my husband ordered surf and turf the filet was a tail cut which is the junk part of the loin , and the lobster was over cooked like rubber, the female manager didn’t care at all she had cook redo the same end cut instead of preparing another center cut , the rest of our food was poor quality, and spoiled, my husband has been vomiting all night. Do Not Dine at that location. The female manager insulted our intelligence when we brought to her attention the spoiled broccoli she said that’s what al dente cook broccoli looks like . The whole dynamic of restaurant was poor . Needs new Management that knows what food is supposed to look like

Food was “OK” but not what we expected. It was a wine paring with 3 food courses and one dessert course. The first was quite good but was very spicy, and the second was OK but it came out at room temperature and the main course was overcooked salmon with a good topping. The service was terrible, long waits and it took more than a half hour to finally pay our bill. We will never go back to this restaurant again!

Went in it was a little busy lunch time. Only had one waiter so naturally service was slow not bad. I had the Cod Imperial worst fish I have ever eaten warning for customers don't order this. I expected fish to be flaky and delicious it was like chewing a tire not exaggerating had to cut with knife and still tasted horrible although topping was outstanding. Usually eat there once a month. Won't be back for quite a while.

Palm Beach Gardens location: The side house salad was next to inedible. I was able to pick out some pumpkin seeds and a couple pieces of greens, but the rest was wilted and/or rotten. Should definitely have sent it back!! Lilies chicken would have been much better with more spinach. The rest of the food and the service was good.