Ai C.
So bad costumer support
So bad costumer support. You only get answered by AI. Designed to drain tokens and expensive. Deceitful marketing (Telling user they have free tokens to use for 48 hours - Then after using for a while you hit a limit)

Bolt.new is listed under Internet & Software in San Francisco, California.
Bolt.new (bolt.new) has 209 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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209 approved reviews, newest moderated first
Ai C.
So bad costumer support. You only get answered by AI. Designed to drain tokens and expensive. Deceitful marketing (Telling user they have free tokens to use for 48 hours - Then after using for a while you hit a limit)
EYLEM C.
All my sites hosted on bolt.new are down and they do not answer support tickets. DO NOT HOST HERE! ONLY USE FOR DEVELOP!
Mathieu
un nom de domaine acheté chez eux les ecriture A impossible de modifier serivce client mediocre, application IA qui ne sait pas developper d'application a fuir
justinas
Tried to register and login to bolt, but never got the confirmation email, that i needed to login. Tried multiple times, checked the spam folder - nothing. Contacted customer support for help, got a bot replies saying the same thing, (try again and check the spam folder.... GOD I KNOW). Asked to connected to a real person, no reply for a week. Never gonna touch this service again. I'll better try Cursor or Lovable
Ashton
I've literally lost thousands on their hosting outages. We make marketing sales pages and host them on bolt. Several times in the middle of a $10,000 campaign, the site just crashes and you cannot get ahold of anyone. DO NOT HOST HERE. ONLY BUILD HERE. Then transfer it to a host that can actually support the traffic. It has cost us nearly $30k this month just because of the weak infrastructure.
JW
Using Bolt i've built a prototype app in about 3 days at the cost of like $200 - something that would have taken weeks with a developer and costing far more. However, if Bolt had actioned half the things i'd asked it to, i'd have spent less. Consequently. Bolt is both VERY good and VERY bad at a few things. Sometimes it solves the most complex of issues, at other times it needs prompting many times to fix the same thing and argues with me that it's done, when it's clearly not and has been forgotten. Simple things like replacing an image file, or API keys - telling me they are / are not there, when the opposite is true. I have had several issues resurface, both API and UI led, and despite trying to bookmark and signpost the known fix, Bolt ignores . It can be very frustrating at times, but at others i see traction beyond what a Developer would have provided. All this said - I'm now at the point where i've deployed a usable POC that i can use for pitching with. It's pretty robust and does enough of a job to demonstrate what i'm trying to build. I'd never have gotten this far on my own and probably wouldn't have fronted the £20k of equivalent dev time to get something running. Bolt seems to have security well handled but even so some of my API keys were exposed and had to be moved. Some of the files got quite big so needed to be refactored - might be what causes the 'goldfish' effect when prompting to fix the same problem over and over. i'd not be so comfortable going beyond beta for all of these reasons - i don't trust that the app would work at scale. The app def needs pen testing, and there will be plenty of edge case bugs that i just got fed up trying to fix - but i've got enough now to test my app with a small user group, and then hand over to a proper dev if i'm able to validate. I dislike the whole marketing bait tack that vibe code tools are going down; 'build and publish in a day and start making money tomorrow' - because it's clearly not that easy, or safe to do. but i'm a lot further down the line as a result of this tool.
Vinicius Gustavo Flor C.
I subscribed to Bolt Pro hoping to use it seriously in my workflow, but unfortunately the platform was largely unusable for me. I faced multiple blocking issues: • Could not connect my main GitHub account due to OAuth/redirect errors • Had to create a second GitHub account just to proceed • Frequent failures when importing or working with existing repositories • Larger projects and builds consistently breaking Because of these issues, I ended up paying twice ($25 + $25) while trying to make the platform work. After requesting a refund, only $25 was returned. Support confirmed that the request for the remaining $25 was forwarded to a teammate, but since then I’ve received no response and no resolution. At this point, I’m still waiting for the remaining refund for a service that was never usable. Very disappointing experience
@heldbygrief on I.
this shit is ASS