If you're on a small budget be smart with your prompts to get the most value from your tokens.
I was happy with my initial prompts turning out great startup results, but there were a few times I found myself swearing at an AI because it wasn't giving me what I was asking for even though I was being extremely specific about what I wanted. On a few occasions it has wasted a huge amount of tokens forcing me to upgrade my account beyond what I could afford at the time. Now I'm stuck on a pro200 subscription which is nearly $300 Australian. And I still haven't been able to get any subscribers to my first project, which I think should just about be a best seller
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Chris M.
Good way to grind your teeth on AI.
Good way to grind your teeth on AI my first experience so far so good. It gets frustrating at times persevering does yield results. Not a bad way to build a website. Chris.
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Milan.
Very nice takes a little long but the…
Very nice takes a little long but the result is GREAT.
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Farid A.
I am extremely frustrated with the way…
I am submitting a formal complaint regarding the consumption of my paid Tokens as a result of AI behavior that was outside the scope of the task I requested.
I want to make one principle absolutely clear:
A user should not be required to pay for errors, hallucinations, unnecessary processing, repeated analysis, or inefficient behavior generated by the AI system itself.
I provided Bolt with a precise, limited, and clearly restricted instruction. I explicitly told the Agent not to audit the project, not to redesign anything, not to analyze unrelated files, and not to perform unnecessary work.
The requested modification was extremely small and targeted.
Despite this, approximately 212K Tokens out of my 300K daily allowance were consumed in a very short period of time.
This is completely disproportionate to the actual task performed.
The fact that an AI system may require Context, reasoning, file analysis, retries, or internal processing does not automatically make it reasonable for the user to bear the full cost of that processing — especially when the excessive consumption results from AI errors, hallucinations, repeated operations, unnecessary analysis, or failure to follow explicit instructions.
I paid for Tokens to accomplish development work — not to finance uncontrolled AI processing or compensate for mistakes made by the system.
I therefore require Bolt to address the following:
1. Explain exactly where the approximately 212K Tokens were consumed.
2. Provide, if available, a detailed usage breakdown for this specific session.
3. Confirm what files, Context, operations, and Agent actions generated this consumption.
4. Confirm whether the Agent repeatedly processed the same files or Context.
5. Confirm whether unrelated parts of my project were analyzed.
6. Explain why the system continued consuming such a large amount of Tokens despite my explicit instruction to keep the intervention minimal.
7. Clarify what safeguards Bolt has to prevent users from losing large amounts of paid Tokens because of AI errors or inefficient Agent behavior.
8. Review the session logs from a technical perspective rather than sending me a generic explanation about AI Context.
9. Restore or refund any Tokens that were consumed unnecessarily, abnormally, or as a result of AI/system behavior rather than legitimate work required to complete my request.
This is not simply a complaint about AI performance.
The important issue is the financial consequence of AI failure.
If the Agent makes mistakes, hallucinates, enters unnecessary reasoning loops, repeatedly analyzes information, or performs work that the user explicitly instructed it not to perform, the resulting Token consumption should not automatically become the user's financial responsibility.
Otherwise, users are effectively paying for the system's own errors.
That is not a reasonable model of accountability for a paid service.
I am therefore requesting a formal investigation of this specific session, including the actual usage data and Agent activity.
Please escalate this matter to the appropriate technical and billing team, and provide me with a Ticket/Case Number.
I also request confirmation that my usage logs will be reviewed and that Bolt will determine whether the approximately 212K Tokens were reasonably and necessarily consumed for the task I requested.
If the investigation confirms excessive, unnecessary, abnormal, or system-generated consumption, I expect the corresponding Tokens/Credits to be fully restored or appropriately refunded.
Please do not send me a generic explanation about AI, Context windows, or how Agents work.
I am asking you to investigate the actual session, identify where the Tokens went, determine whether that consumption was justified, and correct any unjustified financial loss to the user.
A paid AI service must have accountability for the financial consequences of its own AI behavior.
Users should pay for the work they request — not for the AI's mistakes.
Response from Bolt.newOct 5, 2026
Seeing roughly 212K tokens go on a small, targeted change after you told the Agent to keep it minimal is frustrating, and I'm sorry that happened. I don't have account info attached to this review, so I can't track down your session on my end just yet. We've reached out through Trustpilot to get the info we'd need to find you. Once we have that, someone on our team will look into your actual session with you rather than send a general explanation. - Erica, Bolt CX
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Muhammad waqas S.
very expensive ...
very expensive .... chatgpt can do same thing
Response from Bolt.newOct 5, 2026
I'm sorry Bolt felt too expensive for what you were getting. If something went wrong along the way, we'd like to make it right, but there's no account tied to this review that I can see, so I can't dig into the specifics from here. There's a request on its way to you via Trustpilot for the info we'd need to help. Send those over and we'll get into the specifics with you properly. - Erica, Bolt CX
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Tan S.
Waste of time and money
You have to subscribe to try because they only allow 300k tokens for trial and that is not enough for even starting your project up. So I subscribed and found out my website that compiles fine in my computer and shows fine in my server has an incompatible folder structure. If you have a backend API server, the system is not able to connect to it. So I wasted my tokens for the month just arguing with the agent and it was a complete waste. Nothing worked. No refunds, no help.
Response from Bolt.newSep 30, 2026
Sorry to hear the trial didn't give you enough room to get going, and that the folder structure and backend API connection caused this much friction after subscribing. That's not the experience we want, and we'd like to actually look into what happened with your project.
I can't see enough here to locate your account directly, so I've requested more information through Trustpilot, if you can share those details, we'll dig in properly and see what can be done.
- Erica, Bolt CX
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Mohummad A.
it was so easy to builda website in…
it was so easy to builda website in just a few prompts. tbh its amazing ngl
Response from Bolt.newSep 23, 2026
Thanks for the kind words, Mohummad! Really glad building your website in just a few prompts felt that easy, that's exactly the experience we're going for. Looking forward to seeing what you create next! - Erica, Bolt CX
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L G.
It's slowly getting better
It's slowly getting better. The support now seems to have a quicker turnaround, although I'm unsure how consistent this is. Everyday there seems to be improvements. I'm going to stick with them... for now.
Response from Bolt.newSep 11, 2026
Thanks for taking the time to write this, L. Glad you're noticing things moving in the right direction, and that the support turnaround has picked up. We're working to make sure that consistency holds every day, not just some days. Appreciate you sticking with us! - Erica, Bolt CX