Simon W.
Looked at using Bokum...now they want money
Looked at using Bokum a year ago, decided not to use. However, they have now started sending us invoices for £49 per month they chose, without our consent, to set up a pro account. Have sent a number of emails and phone calls asking them to delete the account and withdraw invoices only to get new ones a week later. I guess if you do this to a large enough sample some people will pay! added in April 2021: Bokun are at it again, even though we have unsubscribed they have started emailing us and making unsoliceted telephone calls trying to get us to sign up for very very poor terms.
Response from Bókun, a Tripadvisor companyJan 8, 2021
Hi Simon, thank you for your review. In October, all suppliers using Bokun were given access to the features of our Pro plan, free of charge for a month. This meant that anyone wishing to opt out of Pro could do so, moving back to the Free plan. All suppliers were, of course, notified of this change. If you still need assistance with your account, please email us with your account details on [email protected], and we will be happy to take a look at any issues that you would like to discuss. Many thanks - Bokun Support