Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut reviews

656 approved reviews, newest moderated first

Christine K.
Dec 21, 2021
HIP CLOTHING FOR A GREAT PRICE!
I REALLY HAVE ENJOYED THE CLOTHING THAT I HAVE PURCHASED FROM BOHO BEACH HUT. I WOULD RECOMMEND THEM TO SOMEOE WHO WANTS A UNIQUE CLOTHING ITEM
Response from Boho Beach HutJan 10, 2025
Dear Christine! Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve enjoyed the clothing you’ve purchased from Boho Beach Hut. It’s always rewarding to know that our unique pieces have made a positive impression. Your recommendation means the world to us, and we can’t wait to help you find more items you’ll love! Best regards, The Boho Beach Hut Team
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Laua W.
Dec 11, 2021
my order number (#53313)The dress was to be 100% cotton or cottob and poly. It was a cheap poly and looks like something you would buy and a drug store.. UGLY do not shop here when I received the pro
my order number (#53313)The dress was to be 100% cotton or cottob and poly. It was a cheap poly and looks like something you would buy and a drug store.. UGLY do not shop here when I received the product the sleeves were way too tight.i wanted to return the dress i sent an email to the company got no reply to it then i did google about this company and i found the company number which is 919241-5662)and my order number (#53313)was able to get in touch with customer service and they help me out to return the dress for a refund and i did received a refund on my order not purchase from this company.will never shop from this site again!I
Response from Boho Beach HutJan 10, 2025
Dear Laura, Thank you for sharing your experience with us. We’re sorry to hear that the dress did not meet your expectations in terms of material, fit, and overall quality. Your disappointment is understandable, and we regret that our initial communication may not have met your needs. We’re glad to hear that our customer service team was able to assist you with the return process and that you received a refund for your order. Your feedback is important to us, and we will use it to improve our products, communication, and overall customer experience moving forward. Thank you for taking the time to provide your input, and we apologize for the inconvenience caused. Best regards, The Boho Beach Hut Team
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Miss E E.
Nov 11, 2021
Don't waste your money
Absolute junk. The company appears to be based in US but everything arrives from China. The return 'centre' is a UPS store in Nevada - the poor guys who work there must be inundated. There's no returns policy, and you only get a refund to store credit. I'll never use this money - let me know if you want it?!. The fabric is appalling - really cheap and thin - and because the clothes are for Chinese people, they are small and poorly shaped. Don't buy from this website - pretty much any Chinese website that uses Zendesk is a scam. And there is no way that 'Christina' is the only customer service representative answering complaints...
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Kimberly T.
Nov 6, 2021
5 star
I like Boho clothes. It takes a while so you need to be patient but they do come. I bought a sweater it has held up well I don’t dry it I wash it on delicate I am buying another color this year. I’ve also Botton shirts and dresses you just need to be gentle and wash things on delicate. The clothes are very reasonably priced stylish & boho chic
Response from Boho Beach HutJan 10, 2025
Dear Kimberly! Thank you so much for sharing your experience and tips! We’re delighted to hear that you’ve enjoyed your Boho Beach Hut purchases and that your sweater has held up well. Your advice on washing and caring for our items is helpful and appreciated. We’re thrilled that you find our clothes stylish, reasonably priced, and true to the boho-chic vibe. We can’t wait to help you find more pieces you’ll love this year! Best regards, The Boho Beach Hut Team
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Terlie
Nov 1, 2021
I had a GREAT experience with…wonderful customer service!
I had a GREAT experience with BohoBeachHut! I ordered three items. They were all cotton and so I ordered larger sizes than I would normally take, and they fit perfectly. I had a small issue with one of the items, and upon emailing the company, I received GREAT customer service. The replies were fast, polite, professional and efficient. I was emailed a return label so I could return the imperfect item free of charge, and another item was sent out to me promptly. All the while, I was receiving updates on the process and apologies for the inconvenience. Christina (at the BohoBeachHut Zendesk) is INCREDIBLE! I will absolutely do more business with BohoBeachHut!
Response from Boho Beach HutJan 10, 2025
Dear Terlie! Thank you so much for sharing your fantastic experience with Boho Beach Hut! We’re thrilled to hear that you loved your items and that the sizing and quality met your expectations. We’re especially glad that our customer service team, including Christina, was able to resolve your concern quickly and efficiently. Providing a smooth and professional experience is what we strive for, and it’s wonderful to know we delivered on that. Your kind words mean the world to us, and we can’t wait to help you find more pieces you’ll love. Thank you for being a valued customer! Best regards, The Boho Beach Hut Team
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Anna
Oct 13, 2021
THE WORST WEBSITE TO ORDE FROM!!!!!!!!
THE WORST WEBSITE TO ORDE FROM!!!!!!!!! DO NOT ORDER ANYTHING FROM THIS SITE!!! ALL THE CLOTHES ARE NOT THE ACTUAL SIZE THAT THEY TELL YOU THEY ARE!! THEY ALL RUN SMALL — YOU CANNOT RETURN ANYTHING AND THEY DO NOT OFFER FREE RETURNS!!! YOU HAVE TO PAY FOR IT
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Elizabeth S.
Oct 13, 2021
Complete TRASH
Complete TRASH! Cheaply made, DOES NOT FIT WELL and they will NOT return your money. I do not see how this is even allowed since it does not explicitly say so in their return policy.
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DuncanC
Oct 9, 2021
The clothing is flimsy and doesn’t fit.
The clothing is flimsy and likely sourced from China. As well the sizes were off again typical of Chinese online clothing. The return policy of store credit only also reflects their expectation that the customer is likely to be dissatisfied with their purchase. This is a typical tactic of internet Chinese merchandizing. Once they have your money you can consider yourself having been fleeced.
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